Dyspute AI is an AI-driven chargeback management platform that automates the process of fighting and resolving payment disputes. Designed for eCommerce stores, payment processors, and subscription businesses, Dyspute helps reduce revenue loss from chargebacks by generating compelling dispute responses using AI.
Built by former Stripe and Klarna employees, Dyspute aims to simplify a traditionally time-consuming, manual process. Instead of teams having to review transactions, gather evidence, and write chargeback responses by hand, Dyspute automates every step using machine learning and data integration. The result is faster, more accurate dispute handling—and more revenue retained.
Features
Dyspute AI provides an end-to-end solution for managing and responding to chargebacks with automation and intelligence:
AI-Generated Dispute Responses: Automatically drafts high-quality responses tailored to each chargeback reason code.
Data Integration: Connects to eCommerce platforms, payment processors, and CRMs to pull evidence automatically.
Dashboard & Monitoring: Centralized dashboard to track chargebacks, outcomes, and win rates in real time.
Multi-Platform Support: Compatible with Stripe, PayPal, Shopify, Klarna, Square, and more.
One-Click Submissions: Submit disputes to banks and processors directly from the platform.
Evidence Templates: Uses industry-proven evidence formats aligned with processor requirements.
Custom Rules & Filters: Adjust automation settings for how and when to respond to disputes.
Success Rate Analytics: View win/loss ratios, chargeback trends, and reasons for disputes.
Security & Compliance: Fully encrypted system to protect sensitive customer and transaction data.
Collaboration Tools: Teams can manage disputes together and assign roles or approval workflows.
How It Works
Dyspute AI is built to be fast, simple, and effective. After signing up, businesses connect their eCommerce store and payment processor accounts (such as Stripe, Shopify, or PayPal). The platform automatically syncs transaction data, order history, delivery confirmations, and customer communications.
When a chargeback is received, Dyspute analyzes the reason code and compiles a tailored response using relevant evidence. Its AI engine generates persuasive documentation designed to meet the exact standards of issuing banks and payment networks. Users can review, edit, or approve responses before submission.
Disputes are then sent directly through the integrated platform, and results are tracked via the analytics dashboard. Over time, the system learns which arguments are most successful, improving win rates with every submission.
Use Cases
Dyspute AI is designed for any business dealing with recurring chargebacks or high transaction volumes:
eCommerce Retailers: Automate chargeback disputes caused by “Item Not Received” or “Fraudulent Transaction” claims.
Subscription Services: Fight disputes from customers who forgot to cancel or misunderstood recurring charges.
Digital Products: Address refund-related disputes with automated digital delivery evidence.
Marketplaces & Platforms: Reduce operational burden of managing large volumes of seller-related disputes.
Payment Processors: Offer value-added services to merchants by integrating Dyspute into their stack.
Fintech Startups: Protect revenue and build trust by managing fraud-related chargebacks efficiently.
Pricing
Dyspute AI uses a performance-based pricing model, meaning you only pay when the platform successfully recovers revenue for your business. According to the official website:
Pay-Per-Win Model
No upfront fees
You pay only when Dyspute wins a chargeback on your behalf
Pricing varies based on business size and volume
Custom Plans for Enterprises
Tailored integrations and workflows
Volume-based pricing
Dedicated support
To receive a detailed quote or start a free trial, you can book a demo directly on the website.
Strengths
Dyspute AI brings several clear advantages to businesses facing chargeback challenges:
Automates a tedious and error-prone process
Improves dispute win rates using AI-generated responses
Performance-based pricing reduces upfront risk
Seamlessly integrates with most major payment platforms
Saves hours of manual work for support and finance teams
Real-time analytics provide insight into chargeback trends
Adapts to business-specific workflows and preferences
Built by industry veterans with deep payments expertise
Drawbacks
While Dyspute AI is highly effective, there are a few considerations:
Currently focused only on chargeback-related disputes
May require access to customer data and CRM integrations to work optimally
Businesses with very few chargebacks may not benefit as much
Detailed customization may require onboarding for large teams
Limited public reviews as it’s a relatively new platform
Comparison with Other Tools
Dyspute AI stands out in the chargeback automation space, but it can be compared with tools like Chargeflow, Midigator, and Chargebacks911:
Chargeflow also uses AI to manage chargebacks, but may require upfront subscription costs.
Midigator offers analytics and managed services but is more focused on enterprise clients.
Chargebacks911 provides human-managed dispute services with less focus on automation.
Dyspute AI differentiates itself by offering a fully automated, AI-first platform with no upfront cost, making it accessible to startups and fast-growing businesses while still scalable for enterprises.
Customer Reviews and Testimonials
While third-party review platforms like G2 and Capterra have limited coverage of Dyspute AI due to its newness, the testimonials on the official website are highly positive.
Customers highlight improved dispute success rates, reduced manual labor, and easy setup as key benefits. One user noted that Dyspute helped recover over 70% of their chargeback losses in the first month. Another praised the AI-generated evidence packages for being more persuasive than what their internal teams could draft.
The platform is also backed by industry professionals with backgrounds in payments and fintech, adding credibility to its approach.
Conclusion
Dyspute AI is a powerful and intelligent solution for businesses looking to protect revenue from chargebacks without dedicating hours of manual work. With AI-generated responses, automated workflows, and integration with leading payment platforms, Dyspute helps teams win more disputes and stay focused on growth.
Its pay-per-win pricing, real-time insights, and legal-grade documentation make it ideal for eCommerce companies, subscription platforms, and fintech startups alike. If chargebacks are cutting into your margins, Dyspute AI could be the tool that reverses the trend.
