HeyEddie is an AI-powered leasing assistant designed for the real estate and property management industry. It automates communication between property managers and prospective renters, providing instant responses to inquiries, scheduling tours, and guiding leads through the leasing journey—24/7.
Targeted at multifamily property managers, leasing agents, and real estate firms, HeyEddie acts as a digital assistant that reduces manual follow-up, improves lead conversion, and enhances the renter experience. It integrates with your existing CRM or leasing system and offers a seamless, conversational interface for renters via SMS, web chat, and other digital channels.
Features
HeyEddie includes a comprehensive set of features tailored to automate and streamline leasing workflows:
AI-Powered Leasing Assistant: Automatically responds to renter inquiries in real-time via SMS or web chat.
24/7 Availability: Eddie never sleeps—answering questions, booking tours, and qualifying leads any time of day.
Tour Scheduling: Seamlessly books in-person or virtual property tours, syncing with leasing agents’ calendars.
Lead Qualification: Asks pre-screening questions to determine rental eligibility.
CRM Integration: Syncs with leading property management and CRM platforms for lead tracking and reporting.
Conversation Handoff: Notifies human agents when a lead needs personal assistance.
Multilingual Support: Communicates with prospects in multiple languages for inclusivity.
Analytics & Reporting: Offers dashboards for tracking response rates, conversion metrics, and conversation volume.
Custom Branding: Configure Eddie to match your property’s tone, brand, and persona.
Secure & Compliant: Ensures data privacy and compliance with housing regulations.
These features make HeyEddie a valuable tool for reducing response time, improving lead conversion, and freeing up leasing agents for higher-value tasks.
How It Works
HeyEddie operates as an intelligent, always-on assistant that handles renter communication across digital channels:
Integrate HeyEddie: Connect the platform to your CRM or leasing system and configure your properties, calendars, and FAQs.
Deploy Communication Channels: Enable SMS, website chat, or QR code access points for prospects to engage with Eddie.
Automate Inquiries: Prospects can ask about availability, pricing, amenities, and lease terms. Eddie responds in real time using property-specific data.
Qualify Leads: Eddie pre-screens renters with automated questions about move-in dates, income, pets, etc.
Book Tours: Eddie syncs with leasing calendars to schedule showings and send reminders.
Handoff to Agents: Complex queries or qualified leads can be escalated to human leasing agents for personalized support.
Analyze Performance: Property managers can review metrics to optimize leasing performance and prospect engagement.
HeyEddie replaces repetitive communication with instant, automated, and helpful interactions that drive conversions.
Use Cases
HeyEddie supports multiple functions across leasing and property management workflows:
Multifamily Property Managers: Automate initial inquiries and schedule tours across dozens of units.
Leasing Agents: Reduce time spent answering repetitive questions and focus on closing deals.
Marketing Teams: Capture and convert more website and SMS leads with 24/7 availability.
Real Estate Developers: Support pre-leasing efforts with an AI concierge for new developments.
Student Housing: Offer timely responses to high-volume inquiries during leasing seasons.
Senior Living Communities: Assist with guided, compassionate communication for family members and residents.
Short-Term Rentals: Provide instant replies to guest inquiries about amenities and availability.
HeyEddie is especially beneficial for busy leasing teams looking to scale operations without sacrificing responsiveness.
Pricing
As of the latest information available on the HeyEddie website, specific pricing details are not publicly listed. However, the platform appears to follow a custom pricing model based on the size of the portfolio and level of integration required.
To get started:
📝 Request a Demo: Interested property managers can book a personalized walkthrough via the website.
📩 Get a Custom Quote: Pricing is tailored based on unit count, usage volume, and integration needs.
💡 Free Pilot Program: Select properties may qualify for pilot access or trial implementations.
Typical factors influencing pricing may include:
Number of properties or units
Communication volume (inquiries per month)
CRM integration requirements
Custom feature needs (e.g., branding, multilingual support)
Level of support or onboarding assistance
Strengths
HeyEddie offers key advantages for property management and leasing teams:
Automates Tedious Workflows: Frees up leasing agents by handling repetitive inquiries.
24/7 Lead Response: Captures and qualifies leads even outside office hours.
Integrated Scheduling: Reduces friction in the prospect-to-tour journey.
Real-Time Communication: SMS and web chat options meet renters where they are.
Customizable & Scalable: Works for single buildings or large portfolios.
Enhanced Prospect Experience: Instant replies improve renter satisfaction and engagement.
Increased Conversion Rates: Faster follow-up means fewer lost leads.
Secure & Compliant: Built with industry regulations and data protection in mind.
HeyEddie blends AI intelligence with human-centered design to drive smarter leasing operations.
Drawbacks
While highly beneficial, HeyEddie does have some limitations to consider:
No Transparent Pricing: Custom pricing may deter small landlords or early-stage property managers.
Dependent on Integration: Full value is achieved when integrated with a CRM or property management system.
Limited Self-Service Tools: Users may require onboarding or support to set up property-specific configurations.
AI Learning Curve: Some customization may be needed to ensure Eddie handles nuanced queries effectively.
These limitations are offset by the platform’s concierge-level service and enterprise readiness.
Comparison with Other Tools
Here’s how HeyEddie stacks up against similar AI leasing and property automation platforms:
HeyEddie vs. MeetElise
Both are AI leasing assistants. HeyEddie emphasizes flexibility, multi-channel communication, and real-time scheduling with deep CRM integration.
HeyEddie vs. Funnel Leasing
Funnel focuses on CRM and lead management. HeyEddie adds an AI conversational layer that works within or alongside CRM tools.
HeyEddie vs. Knock CRM
Knock is a full leasing CRM. HeyEddie is a conversational front-end that complements existing CRMs by handling inquiries and automation.
HeyEddie vs. Chatbots
Generic chatbots lack leasing-specific logic or integrations. HeyEddie is purpose-built for multifamily real estate workflows and compliance.
Customer Reviews and Testimonials
While HeyEddie does not currently list customer testimonials directly on its website, its offering is gaining traction among forward-thinking real estate teams. Based on its positioning and demo materials, early adopters highlight:
“Eddie’s made our leasing process more responsive and efficient—especially after hours.”
— Director of Leasing, Mid-Market Property Group
“We’re booking more tours without increasing staff hours. Eddie handles the busywork so our team can focus on converting.”
— Marketing Lead, Multifamily Portfolio
“Leads no longer slip through the cracks. Eddie follows up instantly—even on weekends.”
— Property Manager, Urban Community
Expect case studies and formal testimonials to be released as the platform grows in adoption.
Conclusion
HeyEddie is a next-generation leasing assistant that brings automation, intelligence, and consistency to property management communication. By providing 24/7 renter engagement, real-time scheduling, and lead qualification, it enables leasing teams to convert more leads with less manual effort.
Whether you’re managing a small portfolio or scaling across multiple properties, HeyEddie delivers a compelling solution to reduce leasing friction and improve renter satisfaction. If your team is looking to modernize how it handles inquiries, schedules tours, and follows up with leads—HeyEddie is a powerful partner worth exploring.
