Avoma is an AI-powered meeting assistant and conversation intelligence platform designed to help teams make the most of their meetings. By automatically recording, transcribing, summarizing, and analyzing calls, Avoma streamlines meeting workflows and turns conversations into actionable insights. It supports a variety of use cases across sales, customer success, product, and marketing teams. Avoma integrates with popular video conferencing tools like Zoom, Microsoft Teams, and Google Meet, as well as CRM platforms such as Salesforce and HubSpot. Whether for internal collaboration or customer-facing calls, Avoma helps teams work smarter and communicate better.
Features
Avoma delivers an extensive suite of AI-driven features that optimize how meetings are conducted, recorded, and used across teams.
AI-Powered Transcription
Automatically transcribes meetings with high accuracy, supporting multiple languages and speaker identification.
Meeting Summarization
Generates concise summaries of discussions, decisions, and action items for quick review and sharing.
Recording and Playback
Records audio and video from meetings with playback options for reviewing key moments.
Conversation Intelligence
Analyzes meetings to identify patterns, track engagement, and highlight important topics using natural language processing.
Real-Time Note Taking
Allows collaborative note taking during meetings that syncs with the conversation timeline.
Topic and Keyword Detection
Automatically detects key topics and keywords discussed in each meeting for easier search and analysis.
CRM Integration
Syncs meeting data with Salesforce, HubSpot, Pipedrive, Zoho CRM, and others to update records automatically.
Calendar Integration
Connects with Google Calendar and Microsoft Outlook to schedule and manage meetings seamlessly.
Custom Templates and Workflows
Create meeting templates for different functions like sales demos, onboarding calls, or check-ins.
Security and Compliance
Offers enterprise-grade security, including SOC 2 Type II compliance and GDPR readiness.
How It Works
Avoma connects to your calendar and video conferencing tools to automatically join and record scheduled meetings. After a meeting starts, Avoma captures the audio and video, transcribes the conversation using AI, and then processes the transcript to generate summaries and insights.
The platform tags different sections of the call, identifies speakers, and pulls out action items or decisions discussed. Users can review the entire meeting, search by keyword, jump to specific parts of the recording, and share notes with teammates. Avoma also integrates with CRM systems to attach notes and summaries directly to contact records.
All of this happens in the background, allowing teams to focus on the conversation while Avoma handles documentation and follow-up.
Use Cases
Avoma is a versatile platform that benefits multiple departments across industries by saving time and improving communication.
Sales Teams
Capture every detail from discovery calls, demos, and negotiations while automatically updating CRM records.
Customer Success
Track customer conversations, identify risks or upsell opportunities, and ensure smooth onboarding or renewals.
Product Teams
Understand customer feedback from meetings and use real voice-of-customer insights to shape product roadmaps.
Marketing
Analyze messaging, objections, and market feedback shared during customer and sales meetings.
Executives
Gain visibility into team conversations, identify trends, and support data-driven decision making.
Recruiting
Record and analyze candidate interviews to ensure fair and consistent hiring decisions.
Pricing
Avoma offers multiple pricing tiers to suit different team sizes and business needs.
Basic Plan
Free forever
Includes limited access to meeting recordings, summaries, and transcripts
Designed for individuals or trial users
Starter Plan
Starts at $24 per user per month (billed annually)
Includes recording, transcription, basic summaries, and collaboration features
Plus Plan
Starts at $59 per user per month
Adds advanced analytics, CRM integrations, and deeper meeting intelligence
Business Plan
Custom pricing for larger teams
Includes all features with enhanced support, reporting, and team management controls
Detailed pricing and plan comparisons are available at https://www.avoma.com/pricing
Strengths
Avoma’s key strength is its all-in-one approach to meeting management and analysis. The automatic transcription and summarization save hours of manual note-taking. Integration with CRM and calendar tools streamlines workflows for customer-facing teams. Its conversation intelligence features provide real-time visibility into sales and support performance. The platform is easy to set up and scalable across functions, making it suitable for both startups and large enterprises.
Drawbacks
Avoma requires access to meeting calendars and tools to function properly, which may raise privacy concerns for some users. The platform works best with English-language meetings, and while it supports other languages, transcription accuracy may vary. Pricing for advanced plans may be expensive for small teams or solo users. There is currently no desktop app, and mobile support is limited compared to web-based access.
Comparison with Other Tools
Compared to tools like Gong or Chorus, Avoma offers a broader range of features beyond sales call analysis, making it suitable for cross-functional teams. Gong is more sales-specific, while Avoma supports sales, customer success, and internal meetings. Versus Fireflies.ai and Otter.ai, Avoma provides more structured meeting summaries, CRM sync, and collaboration tools. Its AI-driven insights, combined with team features, give it an edge for businesses looking to unify meeting intelligence across departments.
Customer Reviews and Testimonials
Avoma is highly rated by users on G2, Capterra, and Product Hunt. Users praise the accuracy of its transcriptions, the quality of summaries, and the CRM integration features. Many sales and customer success professionals highlight how Avoma helps them focus on the conversation without worrying about notes. Teams report improved follow-up and better meeting outcomes. Users also appreciate Avoma’s user-friendly interface and responsive customer support.
Explore more user feedback on https://www.producthunt.com/products/avoma
Conclusion
Avoma is a powerful AI meeting assistant that transforms how teams capture, document, and analyze conversations. By automating transcription, summarization, and CRM updates, it removes the burden of note-taking and enables better meeting follow-up. Whether you’re in sales, customer success, or leadership, Avoma helps unlock deeper insights from every conversation. Its integration-ready platform, rich feature set, and focus on team productivity make it a valuable addition to any modern workflow.
