Trovo Health is a care coordination and patient workflow automation platform that leverages artificial intelligence to improve operational efficiency in healthcare organizations. Designed for hospitals, health systems, and specialty providers, Trovo Health enables clinical teams to manage referrals, patient transitions, and intake processes with greater speed and accuracy.
By automating time-consuming tasks and providing real-time visibility into workflow status, Trovo Health helps reduce care delays, eliminate communication breakdowns, and increase staff productivity. The platform is built for scalability and integrates with existing EHR systems, making it easy to deploy across large or multi-site healthcare organizations.
Features
Trovo Health provides a comprehensive set of features that address the full spectrum of care coordination challenges:
AI-Powered Referral Management: Automatically matches patients to the appropriate specialists or services based on need and availability.
Patient Intake Automation: Digitizes intake workflows to reduce manual entry and speed up registration.
Workflow Orchestration: Streamlines processes such as prior authorization, scheduling, and handoffs between departments.
Real-Time Status Tracking: Offers a live dashboard view of referral and intake workflows, including pending tasks.
Smart Routing & Escalation: Routes tasks and notifications to the correct care team member based on rules and roles.
EHR Integration: Connects with major EHR platforms to sync patient data and reduce duplicate documentation.
Role-Based Access: Custom permissions for clinical, admin, and referral staff to enhance security and clarity.
Analytics & Reporting: Provides insights into workflow efficiency, bottlenecks, and throughput metrics.
Customizable Protocols: Supports custom workflows tailored to different specialties or service lines.
Secure Communication: Enables HIPAA-compliant messaging and data sharing between teams.
How It Works
Trovo Health simplifies and accelerates operational workflows using AI and intelligent automation. Here’s how the platform works in typical healthcare settings:
Referral Submission: A provider, care coordinator, or call center agent submits a patient referral or intake request via the platform.
Smart Triage & Routing: The system evaluates the referral using AI rules (e.g., specialty, location, urgency) and routes it to the appropriate team.
Workflow Automation: Trovo automates repetitive steps such as gathering patient records, checking insurance eligibility, and sending scheduling requests.
Real-Time Visibility: Staff can monitor the referral or intake status on a shared dashboard with clear next steps.
Task Escalation: If a referral is delayed or stuck, Trovo notifies the appropriate user to take action.
EHR Syncing: Once completed, the relevant data is pushed back to the EHR or case management system.
This automated, transparent process eliminates manual tracking and improves cross-functional collaboration across care teams.
Use Cases
Trovo Health supports a wide range of operational needs in healthcare organizations:
Referral Management for Specialists: Match patients with the right specialists based on clinical and operational criteria.
Hospital-to-Clinic Transitions: Coordinate follow-up care and patient handoffs between hospital and outpatient settings.
Patient Intake for Ambulatory Care: Collect pre-visit data, verify eligibility, and schedule visits faster.
Prior Authorization Workflow: Automate insurance verification and documentation collection.
Care Coordination Across Departments: Align clinical, scheduling, and billing teams in a unified system.
Network Operations for ACOs or Health Systems: Manage referrals across multiple facilities and providers.
Pricing
Trovo Health follows a custom pricing model based on organization size, feature scope, and integration requirements. Pricing may depend on:
Number of users or patient volume
Modules selected (referrals, intake, scheduling, etc.)
Integration depth with EHR or CRM systems
Onboarding and training support
Custom workflow or analytics configurations
Organizations can request a personalized demo and pricing proposal through the Trovo Health contact page.
Strengths
Trovo Health offers significant advantages for care operations and patient experience:
Reduces referral leakage and delays
Improves care transitions and patient throughput
Eliminates manual tracking with centralized dashboards
Enhances operational efficiency and staff coordination
Automates repetitive admin tasks for faster processing
Fully HIPAA-compliant with role-based access controls
Scalable across health systems and multi-specialty groups
Highly customizable to fit clinical and business workflows
Drawbacks
Despite its strong capabilities, Trovo Health has a few considerations:
No public-facing self-service portal for patients (as of now)
Requires IT support for full EHR integration
Limited third-party reviews currently available online
Focused mainly on operational workflows, not clinical decision support
Comparison with Other Tools
Trovo Health operates in a competitive ecosystem of healthcare workflow automation platforms. Similar tools include:
ReferralPoint: Strong referral management features but may lack broader intake automation.
Fibroblast: Focused on referral workflows but less flexible for broader coordination.
Luma Health: Offers patient communication and scheduling but not deep care team coordination.
Klara: Primarily a messaging tool, not a full workflow platform.
Trovo Health stands out for its AI-driven workflow engine, real-time operational visibility, and ability to unify referral, intake, and scheduling workflows in a single system.
Customer Reviews and Testimonials
While public third-party reviews are limited, the Trovo Health website includes testimonials and success stories from healthcare administrators and operations leaders. Reported outcomes include:
Reduction in referral processing time by 40–60%
Improved care coordination across 3+ departments
Fewer missed or delayed referrals
Stronger patient engagement and faster intake turnaround
Sample feedback includes:
“Trovo has transformed how we coordinate care between departments.”
“Our staff now spends less time chasing down referral statuses and more time helping patients.”
Conclusion
Trovo Health offers a powerful, AI-powered platform that improves operational efficiency in healthcare by automating referral management, patient intake, and care coordination. With real-time visibility, smart routing, and flexible workflow design, the platform helps healthcare teams reduce bottlenecks, close care gaps, and deliver a better patient experience.
For hospitals, health systems, and specialty care networks looking to modernize outdated workflows and reduce manual effort, Trovo Health provides an intelligent, scalable solution that aligns with clinical and operational goals.
