Memo is an AI-powered knowledge assistant designed to help teams capture, organize, and access internal knowledge effortlessly. In a workplace where valuable insights are scattered across Slack messages, meeting notes, documents, and emails, Memo acts as a centralized intelligence layer, connecting the dots and making critical information easily retrievable.
Whether your team uses Notion, Slack, Google Docs, or other common productivity tools, Memo integrates seamlessly to serve as an always-available assistant that understands your organizational knowledge and helps answer key questions instantly. Memo is built to minimize information loss and eliminate repetitive work by making past knowledge searchable, shareable, and actionable.
Features
Memo includes a rich set of features designed to simplify internal knowledge management for distributed and fast-moving teams:
AI Knowledge Capture
Automatically captures and structures information from Slack, meetings, docs, and emails.Universal Search Across Tools
Lets users search across all connected sources (Slack, Google Docs, Notion, etc.) through a unified interface.Context-Aware Answers
Uses AI to generate accurate, contextually relevant answers based on your team’s internal content.Meeting Notes Integration
Integrates with calendars and conferencing tools to create and store notes tied to specific meetings.Slack Native Assistant
Memo lives directly in Slack to assist with knowledge search and retrieval without needing to switch apps.Knowledge Summarization
Summarizes long threads, documents, and meeting transcripts into key takeaways.Access Control & Permissions
Maintains security with permissions synced from your existing tools, ensuring the right people see the right content.Automatic Tagging & Organization
Categorizes and links related knowledge items to improve discoverability and reduce duplication.
How It Works
Memo works by connecting to the tools your team already uses and creating a real-time knowledge graph powered by AI:
Connect Your Tools
Integrate Memo with Slack, Google Drive, Notion, and other work tools via secure OAuth connections.Capture Knowledge Automatically
Memo monitors discussions, documents, and meetings to capture and index key points, decisions, and shared knowledge.Search or Ask a Question
Users can search for information using natural language queries, either through the web interface or directly in Slack.AI-Generated Summaries and Answers
Memo delivers concise answers, links to source material, and context-aware summaries.Keep Knowledge Organized
The platform automatically tags and structures content into relevant categories, making future retrieval easier.Collaborate and Share
Team members can share answers, tag collaborators, or store findings in collections for future use.
Use Cases
1. Reduce Repetitive Questions
Eliminate the need to ask the same operational or project questions repeatedly by making previous answers instantly accessible.
2. Streamline Onboarding
New hires can access prior discussions, decisions, and documentation through Memo’s natural language interface.
3. Meeting Follow-Up
Quickly capture and distribute meeting outcomes and action items without relying on manual notes.
4. Improve Cross-Functional Collaboration
Teams can break down silos by making knowledge from marketing, sales, product, and engineering accessible in one place.
5. Knowledge Retention in Remote Teams
Ensure knowledge is not lost when employees leave or switch teams by storing institutional memory in Memo.
6. Fast Decision-Making
Access previous decisions, rationales, and context instantly to move faster without redoing past work.
Pricing
As of June 2025, Memo does not list public pricing details on its website. However, it appears to follow a custom pricing model based on:
Team size
Volume of integrations and usage
Features required (e.g., advanced permissions, audit logs, admin controls)
Level of support and onboarding
To get a tailored plan, organizations can request a demo or contact the Memo team.
Strengths
AI-Powered Contextual Search
Delivers high-quality, fast answers from internal content—far beyond traditional document search.Slack-Native Experience
Embedded in Slack for teams that work heavily through chat-based workflows.Automatic Organization
Categorizes and tags knowledge without requiring manual input from users.Tool-Agnostic Integration
Works across all major productivity apps, enabling a true single source of truth.Enhances Institutional Memory
Prevents loss of critical knowledge as teams scale or change personnel.Fast Setup
Teams can start seeing value quickly without complex implementation.
Drawbacks
No Free Plan Available
As of now, Memo requires scheduling a demo, and there’s no free tier or trial offering.Limited Public Reviews
Due to its relatively new entry into the market, Memo has minimal presence on review platforms like G2 or Capterra.Best for Mid to Large Teams
Smaller teams may not need Memo’s full feature set or find it cost-effective unless they have large information volume.Dependent on Third-Party Tool Access
Effectiveness relies on quality of integrations and connected content.
Comparison with Other Tools
Memo vs. Notion AI
Notion AI is a content creation tool. Memo is a knowledge retrieval and assistant platform, focused on helping teams find existing information.
Memo vs. Guru
Guru offers knowledge cards and verification workflows. Memo focuses more on AI-assisted search and context-based responses across tools.
Memo vs. Slite
Slite is a documentation tool. Memo does not require writing docs—it captures knowledge from existing conversations and files.
Memo vs. Slack Search
Slack search is limited and manual. Memo delivers AI-enhanced answers directly within Slack, using information from all connected systems.
Customer Reviews and Testimonials
While public reviews are still growing, early adopters from product, operations, and customer success teams highlight strong benefits:
“Memo instantly answers questions like, ‘Where’s the latest Q3 roadmap?’ or ‘Who made the final pricing decision?’—it saves hours every week.”
— Head of Product, SaaS Startup
“It’s like having a company historian that actually knows what’s important.”
— Director of Operations, Fintech Company
“Onboarding a new employee used to take a week of shadowing. With Memo, they can self-serve everything they need in a day.”
— HR Lead, Series B Startup
Conclusion
In an age where remote and hybrid teams rely on dozens of tools to communicate and collaborate, Memo provides the missing layer of intelligence that turns scattered conversations and files into usable knowledge. With powerful AI, intuitive search, and Slack-native functionality, Memo helps teams move faster, avoid duplication, and retain institutional memory.
If you’re seeking to improve knowledge accessibility, reduce repeated questions, and empower your team with context-aware answers, Memo is an ideal AI assistant to centralize and simplify team intelligence.
