Lark Health is a digital health company that delivers AI-powered virtual care programs to help people manage chronic conditions such as diabetes, hypertension, obesity, and prediabetes. By combining conversational artificial intelligence with connected devices and behavioral science, Lark offers real-time coaching, personalized care plans, and population health insights.
The platform supports members through a chat-based interface available 24/7, eliminating the need for scheduled appointments. Lark’s mission is to make compassionate, evidence-based care more scalable, affordable, and accessible through automation and virtual engagement.
Trusted by national health plans and employers, Lark Health is designed to address gaps in chronic disease management while reducing healthcare costs and improving health outcomes.
Features
AI-Powered Coaching: Lark’s virtual nurse provides continuous, real-time coaching through a conversational interface that supports users whenever they need guidance.
Chronic Condition Management: The platform offers tailored programs for diabetes, hypertension, weight management, prediabetes, and behavioral health.
24/7 Support: Members can access support at any time without needing to schedule appointments, making care more flexible and responsive to individual needs.
Connected Devices: Users receive smart devices such as blood pressure monitors, glucose meters, and digital scales that automatically sync with the Lark app.
Personalized Health Plans: The platform adapts its coaching and recommendations based on user behavior, biometric data, and lifestyle inputs to create individualized care paths.
Behavior Change Framework: Lark uses proven techniques from cognitive behavioral therapy and motivational interviewing to support lasting behavior change.
Health Plan Integration: Lark partners with major insurers to offer fully covered programs to eligible members, increasing access to care without added out-of-pocket costs.
Population Health Insights: For health plans and employers, Lark provides aggregate data and insights to support population-level care management.
HIPAA-Compliant and Secure: All member data is protected under strict privacy standards and regulatory compliance, including HIPAA.
How It Works
Lark Health begins by enrolling members into the appropriate care program based on their health status or insurance provider. Eligible members receive access to the Lark mobile app and, in many cases, are shipped connected health devices like digital scales, blood pressure cuffs, or glucose meters.
Using the app, members engage with Lark’s AI-driven virtual coach, which provides interactive support through text-based chat. The coach checks in regularly, offers personalized tips, delivers educational content, and responds in real time to new data or user input.
Biometric data from connected devices is automatically synced to the app, where it’s used to personalize coaching and track progress. The platform continuously adjusts care plans based on user engagement, health trends, and behavior.
All of this is supported behind the scenes by Lark’s AI engine and clinical protocols, ensuring that members receive timely, relevant support while minimizing the need for human intervention. For higher-risk cases or when escalation is needed, Lark can direct users to additional medical resources or providers.
Use Cases
Lark is used by health plans, employers, and healthcare providers seeking scalable solutions for chronic disease management.
Health insurers use Lark to support large populations with chronic conditions, offering the platform as a fully covered benefit to members with diabetes, hypertension, or prediabetes.
Employers incorporate Lark into wellness programs to support employee health, reduce absenteeism, and lower healthcare costs through early intervention and consistent support.
Healthcare providers can use Lark as an extension of their care teams, enabling virtual support between appointments and continuous engagement for patients with chronic needs.
For individuals managing conditions like diabetes or high blood pressure, Lark offers an accessible, convenient way to stay on track with their health goals without needing to navigate traditional healthcare systems.
Public health programs and at-risk population initiatives use Lark to reach underserved communities with low-cost, accessible digital care.
Pricing
Lark Health does not publish consumer pricing on its website because the service is primarily offered through partnerships with health insurers and employers.
For eligible users, Lark’s programs are often fully covered by their health plan, meaning there is no cost to the member for coaching, access to the app, or connected devices.
Organizations interested in implementing Lark can contact the company directly for a customized demo and pricing proposal based on member population, usage volume, and integration needs.
The company offers flexible solutions tailored to payers, providers, and large employers seeking virtual chronic care tools that can be deployed at scale.
Strengths
Lark’s key strength lies in its ability to deliver highly personalized, always-on coaching through AI, without requiring large clinical teams or frequent appointments.
Its integration of behavioral science into an AI-driven model makes the coaching experience both effective and scalable, helping users achieve meaningful health improvements.
The platform’s compatibility with connected health devices ensures that data is continuously collected and interpreted, giving users and care teams a complete picture of health trends over time.
Lark’s accessibility—available 24/7 via smartphone—removes many traditional barriers to care such as travel, time constraints, or appointment availability.
Its proven ability to reduce costs and improve outcomes makes it attractive to payers and employers aiming to manage chronic disease at the population level.
The platform also stands out for its user-friendly interface and high engagement rates, which help sustain long-term participation and behavior change.
Drawbacks
While Lark provides robust virtual care, it does not offer real-time video consultations or live access to human healthcare providers, which some users may prefer for certain situations.
Because the platform is primarily AI-driven, complex cases may require escalation to external clinical teams or providers outside of the app.
Its programs are available mainly through health plan partnerships, which may limit direct access for individuals not covered by participating insurers or employers.
Lark focuses on chronic care management and may not be suited for users needing acute care or urgent medical services.
While connected devices enhance the platform’s effectiveness, the need to use them properly and consistently may present challenges for some users.
Comparison with Other Tools
Lark can be compared with other digital chronic care platforms such as Omada Health, Livongo, and Noom.
Omada offers coach-led chronic disease programs with human health coaches and a similar focus on connected devices and behavior change, but at higher cost and less automation.
Livongo, now part of Teladoc Health, combines device-based tracking with human coaching and telehealth, offering broader services but often with more complexity in implementation.
Noom provides app-based coaching for weight loss and behavioral health, but its programs are more consumer-focused and not specifically tailored for chronic disease management through health plans.
Lark differentiates itself through its 100% AI-based model, enabling scalability and real-time support at a lower operational cost, while maintaining clinical effectiveness through continuous data monitoring and personalized coaching.
Customer Reviews and Testimonials
Lark features case studies and testimonials from users, providers, and health plan partners that highlight the platform’s effectiveness and ease of use.
Users have praised the convenience of the AI coaching, the clarity of the educational content, and the ability to stay motivated and accountable without scheduling appointments.
Health plans report improved engagement, measurable reductions in A1C and blood pressure levels, and increased satisfaction from members using Lark’s programs.
Lark has also been recognized in digital health publications and received accolades for innovation in AI-driven healthcare delivery.
Potential clients can request further case studies, engagement metrics, and clinical outcome data directly from Lark’s business development team.
Conclusion
Lark Health is a leading AI-powered virtual care platform that delivers personalized, real-time coaching for chronic disease management. By combining connected devices, behavioral science, and conversational AI, Lark offers scalable, accessible support for individuals with diabetes, hypertension, and other chronic conditions.
The platform’s ability to drive behavior change, improve outcomes, and reduce costs makes it an ideal solution for health plans, employers, and providers seeking to transform chronic care.
With its user-friendly interface, 24/7 availability, and clinically grounded approach, Lark is reshaping how healthcare is delivered for millions of people—one conversation at a time.
