Klenty is a sales engagement platform designed to streamline multi-channel outbound outreach through automated, behavior-driven cadences. Supports email, phone, SMS, WhatsApp, and LinkedIn. Features include AI-enhanced calling, intent-based playbooks, CRM syncing, and analytics to help sales teams focus on high-intent prospects and book more meetings.
Features:
Multi-channel outreach: email, voice calls (parallel/power dialler), SMS, WhatsApp, LinkedIn tasks
AI Calling Agent and AI SDR (SDRx) for outbound and inbound lead engagement
Behavior-triggered playbooks with intent-based cadences
Email personalization with dynamic templates (videos, liquid formulas)
Native dialers with features like voicemail detection and CRM note logging
Conversation intelligence: call recording, transcription, sentiment analysis, coaching highlights
Rich CRM integrations (Salesforce, HubSpot, Pipedrive, Zoho, MS Dynamics, Zapier)
Performance tracking: reporting dashboards, intent signal alerts, quota monitoring
How It Works:
Connect CRM and communication channels
Build cadences combining email, calls, SMS/WhatsApp, LinkedIn tasks
Launch sequences; AI agents handle outbound calling and inbound responses
Monitor engagement signals and adjust cadence paths dynamically
AI features log activities, detect voicemails, summarize calls, and suggest next steps
Analyze results via insights dashboard and coach using recorded data
Use Cases:
SDRs book meetings through cold and warm outreach
Sales managers monitor rep performance and optimize playbooks
Teams running multi-touch B2B campaigns
Inbound lead qualification using automated AI calling
Organizations combining email, calling, and messaging channels for outreach
Pricing:
Startup plan: ~$50–60/user/month (email cadences, basic outreach)
Growth plan: ~$70–85/user/month (adds multichannel, CRM integrations, intent triggers)
Pro plan: ~$99–125/user/month (includes coaching tools, call intelligence, reporting)
Add-on: Call IQ starter at ~$20/user/month, Pro at ~$40
Enterprise: custom pricing with advanced features
Strengths:
Robust multi-channel orchestration and automation
AI-powered dialing and inbound/outbound SDR features
CRM sync and intent-driven sequencing
Conversation intelligence provides actionable insights
Positive user sentiment on ease-of-use and support
Drawbacks:
Can be pricey for smaller teams
Some users cite bugs, clunky UI, and limited LinkedIn automation
Occasional billing and support inconsistencies reported
Reporting interface may lack depth for some advanced users
Comparison with Other Platforms:
Offers deeper multi-channel, AI calling, and intent management than email-only tools like Outreach or Yesware
More affordable and easier to use than Outreach with transparent pricing
Includes AI SDR functionality, unlike most peer platforms
Offers functionality similar to high-end platforms (e.g., Outreach) but with improved usability
Customer Reviews and Testimonials:
G2 rating ~4.6/5: praised for intuitive UI and scaling outreach, but mentions occasional bugs
Softwarereviews score: 7.4/10 with 88 % recommendation likelihood
Users note effective support, strong onboarding, though some report feature inconsistencies
Conclusion:
Klenty is a powerful sales engagement tool for teams looking to scale multi-channel outreach with AI support. It excels in integrating calls, emails, SMS, and CRM workflows alongside intent-driven playbooks and conversation intelligence. Well-suited for mid-sized sales teams or B2B SDR organizations—but smaller teams should assess cost versus usage and prepare for minor UI or automation quirks.
