Jotform is a versatile, no-code online form builder that allows users to create forms for data collection, workflow automation, surveys, registrations, payments, and more. With an intuitive drag-and-drop interface and hundreds of ready-made templates, Jotform simplifies form creation for users of all technical levels—from small business owners and educators to enterprise teams and healthcare providers.
Founded in 2006, Jotform has grown into a global leader in form solutions, supporting over 20 million users worldwide. Its platform supports HIPAA compliance, payment integration, conditional logic, and automated workflows, making it a preferred choice for both simple and complex data management tasks.
Features
Jotform provides an extensive set of features to support a wide range of form-building and data-collection needs:
Drag-and-Drop Form Builder
Easily build forms using a visual interface with no coding required.1000+ Form Templates
Access a large library of customizable templates for every use case, including job applications, feedback forms, event registrations, and order forms.Conditional Logic
Add smart workflows that show, hide, or redirect based on user responses.Payment Integrations
Accept payments, donations, and subscriptions via Stripe, PayPal, Square, Authorize.Net, and more.Widgets and Field Types
Use advanced widgets like file uploads, e-signatures, image pickers, sliders, and QR code generators.PDF Editor
Convert form responses into downloadable and printable PDFs automatically.Jotform Tables
View, manage, and analyze form submissions in a spreadsheet-like interface with collaborative features.Approval Workflows
Automate multi-step approval processes by assigning form responses to approvers in a structured workflow.Mobile App
Create and manage forms on the go with the Jotform Mobile Forms app, available on iOS and Android.Integrations
Connect Jotform to over 150 third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Trello, and Salesforce.HIPAA and GDPR Compliance
Ensure data security for sensitive health or legal information with optional HIPAA-compliant accounts.
How It Works
Create or Choose a Form Template
Start from scratch or select a pre-made template and customize it using the drag-and-drop builder.Add Fields and Logic
Insert form elements such as text boxes, dropdowns, checkboxes, and payment fields. Set up conditional logic or calculation fields as needed.Customize Design
Adjust colors, fonts, logos, and layout to match your branding.Publish and Share
Share your form via link, embed it on your website, or generate a QR code. You can also share via email or social media.Collect and Analyze Responses
View form submissions in Jotform Tables, export data, create reports, or automate actions through integrations.
Use Cases
Jotform serves users across a wide variety of industries and business types:
Business and Startups
Use for customer feedback, job applications, contact forms, order management, and payment processing.Education
Build student registration forms, quizzes, permission slips, and surveys for parents and teachers.Healthcare
Create HIPAA-compliant intake forms, appointment scheduling tools, and patient feedback surveys.Nonprofits
Collect donations, volunteer registrations, and event RSVPs with payment and CRM integration.E-Commerce
Build product order forms with integrated payments, inventory tracking, and conditional pricing.HR and Recruitment
Streamline employee onboarding, internal surveys, timesheets, and performance evaluations.
Pricing
Jotform offers multiple pricing tiers, including a generous free plan. As of the latest update:
Free Plan
Up to 5 forms
100 monthly submissions
100 MB storage
Jotform branding on forms
Bronze Plan ($34/month billed annually)
25 forms
1,000 submissions/month
1 GB storage
No Jotform branding
Silver Plan ($39/month billed annually)
50 forms
2,500 submissions/month
10 GB storage
HIPAA compliance included
Gold Plan ($99/month billed annually)
100 forms
10,000 submissions/month
100 GB storage
Priority support and advanced features
Enterprise Plan
Custom pricing for large organizations
Includes SSO, custom domains, admin controls, unlimited forms
Dedicated support and onboarding
For the most up-to-date pricing, visit the official Jotform pricing page.
Strengths
Easy to use with no coding skills required
Highly customizable forms with rich design options
Wide range of integrations with apps and payment processors
Suitable for all industries and organization sizes
HIPAA, GDPR, and SOC 2 compliance
Great free plan for individual users and small businesses
Responsive customer support and knowledge base
Drawbacks
Form limits on the free plan
Storage capacity may require upgrades for high-volume users
Custom branding options limited to paid tiers
Learning curve for advanced features like approval flows or PDF customization
Comparison with Other Tools
Jotform is often compared to other form builders like Google Forms, Typeform, and Wufoo.
Compared to Google Forms, Jotform offers far more customization, conditional logic, and integrations.
Versus Typeform, Jotform supports more field types, payment processors, and document automation (like PDF generation).
In contrast to Wufoo, Jotform provides a more modern interface, better mobile support, and deeper analytics.
Jotform’s enterprise-level features and HIPAA compliance give it an edge for organizations with strict data requirements.
Customer Reviews and Testimonials
Jotform has received widespread acclaim from users in various industries. According to reviews on G2 and Capterra:
Users appreciate the ease of use, template variety, and integration flexibility.
Many mention its usefulness in automating tasks like event registration and payment collection.
Healthcare and nonprofit users highlight its HIPAA compliance and reliability.
Jotform is frequently recognized for enabling small teams and large enterprises to collect and manage data more efficiently.
Conclusion
Jotform is one of the most powerful and accessible form-building platforms available today. With support for advanced automation, payment processing, integrations, and compliance, it is suitable for nearly every business function—from collecting customer data to automating internal approvals.
Whether you’re an individual, small business, or large organization, Jotform can simplify how you collect, manage, and act on the data that drives your operations.
