Harvy AI is an AI-powered real estate assistant designed to automate and manage client conversations for real estate professionals. Built specifically for real estate agents and agencies, Harvy acts as a smart conversational assistant that engages prospects, answers questions, and captures leads — all in real-time, 24/7.
Whether it’s responding to property inquiries, booking appointments, or handling FAQs, Harvy helps agents stay responsive and competitive in a fast-paced market. It integrates directly with real estate agency websites and platforms, providing a seamless client interaction layer that operates continuously without human intervention.
Harvy AI is tailored for the Australian real estate market, ensuring that agents can provide localised, contextually accurate information across listings, suburbs, and services.
Features
Harvy AI offers a targeted set of features that focus on real estate communication automation. At its core is the AI conversation assistant, which uses natural language processing to understand and respond to client questions about listings, open houses, rental prices, and more.
The assistant is trained specifically on real estate data and terminology, allowing it to provide accurate and relevant responses. Unlike generic chatbots, Harvy AI understands the intent behind real estate-specific queries and can guide leads effectively through the property search or inquiry process.
Harvy can answer enquiries automatically, pulling data from property listings, agency profiles, and integrated systems to deliver real-time answers about property availability, pricing, and inspection times.
It also features lead capture functionality, collecting contact information, scheduling property viewings, and forwarding high-intent conversations directly to agents.
Agents benefit from custom branding and tone control, allowing them to align the AI assistant with their agency’s voice and customer service standards.
Harvy is available 24/7, meaning agencies never miss a lead, even outside office hours. The platform also supports live agent takeover, where conversations can be handed off from AI to a human when needed.
How It Works
Harvy AI is built to integrate quickly into an agency’s website or property portal. After onboarding, the agency configures Harvy with their listings, FAQs, and branding preferences. Harvy then begins operating as a smart chatbot, engaging visitors in real-time.
When a potential buyer or renter visits the website, Harvy greets them and can initiate a conversation about available listings, inspection times, or the application process. The AI understands and responds to free-text queries, offering dynamic, conversational replies.
As the conversation progresses, Harvy can prompt the visitor to book a viewing, share contact details, or request further information. If the user appears ready to convert, Harvy flags the lead and forwards it to a live agent.
The platform provides agents with a dashboard to review conversations, manage leads, and customize messaging. Over time, Harvy learns from interactions and improves its response quality using AI training.
All of this happens without requiring the user to download an app or register, ensuring frictionless interaction.
Use Cases
Harvy AI is built specifically for the real estate industry and solves common pain points for agencies and individual agents. One key use case is automated response handling. When clients message an agency late at night or on weekends, Harvy provides immediate, helpful answers — keeping potential leads warm.
For rental property managers, Harvy can assist in answering repetitive questions from prospective tenants, such as rental prices, inspection times, and application processes, saving administrative time.
Sales agents use Harvy to pre-qualify leads, collecting buyer preferences and guiding them to the right listings based on price, location, or property type.
Agencies with high website traffic use Harvy to capture and convert more leads, ensuring that every visitor receives timely attention, even if no agent is available to chat live.
It’s also beneficial for property developers who want to provide prospective buyers with 24/7 access to project details, brochures, and inspection availability.
Pricing
Harvy AI offers transparent pricing based on the number of listings or agency size. While full pricing details are available upon inquiry, the platform promotes a free trial, allowing agents to test the assistant before committing.
The pricing is designed for scalability — suitable for individual agents, small teams, and large agencies. Custom pricing is available for enterprise clients or multi-office franchises needing advanced support and integrations.
Each plan includes onboarding support, branding customization, and access to the Harvy dashboard. Additional services such as data integrations, advanced analytics, and AI fine-tuning may be available in higher-tier packages.
For the most accurate pricing, users are encouraged to contact the Harvy AI team directly via the website.
Strengths
Harvy AI’s biggest strength lies in its industry-specific design. Unlike general-purpose chatbots, Harvy understands the nuances of real estate conversations, offering more relevant and natural responses that convert better.
Its 24/7 availability ensures no lead goes unanswered, which is crucial in a market where responsiveness can mean the difference between closing or losing a deal.
The real-time lead capture function is another key strength, offering agents a hands-free way to collect qualified leads while they focus on property inspections or negotiations.
Harvy’s ease of integration and minimal setup requirements make it attractive to agencies without large tech teams. It works out of the box and starts delivering value from day one.
Custom branding and conversation tone allow agencies to maintain their identity and voice while automating communication.
Drawbacks
One limitation of Harvy AI is that it is currently tailored for the Australian real estate market, which may restrict its usefulness for international agencies or markets with different terminology and compliance standards.
Another potential drawback is that while Harvy handles common queries well, complex or nuanced conversations may still require human follow-up. The platform supports live agent takeover, but businesses must be ready to act on that in real time.
The platform does not yet list third-party integrations with CRMs or marketing platforms prominently, which could be a limitation for agencies with established tech stacks. While lead forwarding works well, more advanced automation may require custom setup.
Smaller agencies may also find the cost a consideration if they have low lead volume, despite the platform’s clear ROI for active teams.
Comparison with Other Tools
Compared to generic chatbot platforms like Intercom, Drift, or Tidio, Harvy stands out with its real estate-specific AI training. While other platforms require heavy customization and manual setup to fit real estate workflows, Harvy works immediately within that niche.
Against CRM-integrated bots from Rex, Agentbox, or ActivePipe, Harvy focuses solely on real-time communication and lead generation, complementing rather than replacing these systems. It can be seen as the top-of-funnel solution that engages leads before they’re pushed into a CRM.
Harvy’s advantage is its plug-and-play nature, making it more accessible for agents who want results without technical overhead.
Customer Reviews and Testimonials
Harvy AI has received positive feedback from real estate agents and agencies across Australia. On its website and social channels, users note increased lead capture, better client engagement, and time saved on repetitive inquiries.
Agents praise Harvy’s natural conversation flow and the quality of responses, which feel less robotic and more like a professional assistant.
Some testimonials mention that Harvy helps reduce administrative workload and gives smaller teams the ability to compete with larger franchises in terms of client responsiveness.
Others report that Harvy became their top-performing lead source shortly after implementation, especially during nights and weekends.
While independent third-party reviews on platforms like G2 or Product Hunt are limited, the available feedback shows a strong early reputation among real estate professionals.
Conclusion
Harvy AI is a purpose-built AI assistant that transforms how real estate agents and agencies manage online inquiries. With natural, intelligent responses tailored for property conversations, it delivers 24/7 engagement, lead capture, and client support — all without increasing administrative load.
Its no-code setup, smart automation, and focus on real estate make it a practical solution for any agency looking to scale communications and stay competitive in today’s fast-moving property market.
By turning website visitors into qualified leads and automating the first touchpoint, Harvy gives agents more time to focus on closing deals.
