DermatologistOnCall is a teledermatology platform that provides fast, secure, and affordable access to board-certified dermatologists online. Patients can consult with licensed dermatologists from the comfort of their home without the need for an in-person visit or referral. The platform is designed to treat over 3,000 skin, hair, and nail conditions with diagnosis and treatment typically delivered within two business days.
The service operates in all 50 U.S. states and Washington, D.C., offering a convenient alternative to long wait times and limited access to dermatologists in some areas. Whether patients have acne, eczema, psoriasis, rosacea, suspicious moles, or rashes, DermatologistOnCall connects them to experienced medical professionals with a secure digital platform.
By simplifying access to dermatologic care, DermatologistOnCall helps reduce the burden on traditional clinics, improves treatment timelines, and supports a more patient-centric approach to skin health.
Features
Board-Certified Dermatologists: Every consultation is handled by a U.S.-based, board-certified dermatologist, ensuring professional, high-quality care.
24/7 Access: Patients can submit a case anytime, day or night, without needing an appointment. Responses are typically received within 24–48 hours.
Wide Range of Conditions Treated: The platform treats more than 3,000 dermatologic conditions, including acne, rashes, rosacea, psoriasis, skin infections, and hair or nail issues.
Prescription Support: If needed, dermatologists can send prescriptions directly to the patient’s preferred local pharmacy.
HIPAA-Compliant Platform: The service uses secure, encrypted technology to ensure all patient information remains private and protected.
Insurance and Self-Pay Options: DermatologistOnCall works with a growing list of insurers and also offers affordable self-pay options for those without coverage.
Image Uploads for Diagnosis: Patients upload photos and provide a brief medical history, which the dermatologist reviews to provide a diagnosis and care plan.
Continuity of Care: Patients can choose to share their diagnosis and treatment plan with their primary care provider or referring physician.
No Downloads Required: The entire process is web-based—there’s no need to download an app or software to use the service.
How It Works
Patients start by visiting the DermatologistOnCall website and creating a secure account. Once logged in, the patient answers a series of questions about their condition and uploads photos of the affected skin area.
The case is reviewed by a board-certified dermatologist licensed in the patient’s state. Within two business days—often sooner—the dermatologist responds with a diagnosis, treatment plan, and any necessary prescriptions.
If the dermatologist cannot treat the condition virtually, the patient is advised to see a provider in person and is not charged for the visit. For most common skin issues, however, the virtual consultation is sufficient.
Patients can view their treatment plan and communicate securely with the dermatologist through the platform. Follow-up care is available if needed, and records can be downloaded or shared with other healthcare providers.
Use Cases
Busy professionals use DermatologistOnCall to access dermatology care without taking time off work or waiting weeks for an in-person appointment.
Parents utilize the platform to quickly address rashes, eczema, or skin infections in children without having to visit a pediatric clinic.
Patients in rural or underserved areas benefit from access to qualified dermatologists that may not be available locally.
College students, travelers, and remote workers use the platform to get fast dermatologic care from anywhere in the U.S.
Primary care providers refer patients to DermatologistOnCall when dermatology specialists are not readily available in their network.
Individuals concerned about privacy or convenience use the service to manage skin conditions discreetly and efficiently.
Pricing
DermatologistOnCall offers transparent and affordable pricing:
Self-pay consultation: $95 per visit
This includes diagnosis, treatment plan, and up to 30 days of follow-up care.
Insurance coverage:
The platform partners with multiple health insurers. If using insurance, patients may only be responsible for a copay or portion of the visit depending on their plan.
Prescriptions are not included in the consultation fee, and patients pay separately for medications through their chosen pharmacy.
If the dermatologist cannot provide care (e.g., requires an in-person visit), the patient is not charged.
Strengths
DermatologistOnCall offers wide-reaching access by covering all 50 states with licensed, board-certified dermatologists.
The asynchronous model (no video calls required) adds convenience for users who prefer flexibility and minimal tech barriers.
Diagnosis and treatment are typically delivered within 24–48 hours, much faster than traditional dermatology appointment wait times.
The platform is cost-effective, especially for patients without insurance or with high-deductible plans.
User experience is streamlined—no apps to download, no waiting rooms, and all communication is web-based and secure.
It supports a wide range of dermatologic conditions, covering both common and complex issues like suspicious moles or chronic skin diseases.
Drawbacks
DermatologistOnCall does not offer real-time video consultations, which may limit interaction for complex cases requiring immediate dialogue.
Some conditions may require in-person diagnostics, such as biopsies or lab tests, which cannot be done virtually.
The platform does not currently support international patients—it is limited to U.S. residents with a valid address and state ID.
Prescription availability may vary by state, and not all conditions can be treated through telehealth.
While insurance is accepted, coverage depends on specific plan participation, which may require patients to verify eligibility in advance.
Comparison with Other Tools
DermatologistOnCall can be compared to other teledermatology platforms such as Curology, FirstDerm, and Teladoc.
Unlike Curology, which focuses primarily on skincare products and acne treatment, DermatologistOnCall treats a broader range of skin, hair, and nail conditions with board-certified physicians.
Compared to FirstDerm, which offers anonymous consultations, DermatologistOnCall allows more complete patient profiles and long-term follow-up with the same dermatologist.
While Teladoc offers general telehealth, DermatologistOnCall specializes in dermatology only, offering faster and more focused expertise in skin care.
The biggest advantage of DermatologistOnCall is its direct access to licensed U.S. dermatologists, combined with the simplicity of submitting cases anytime without appointments.
Customer Reviews and Testimonials
Patients praise DermatologistOnCall for its ease of use, fast turnaround times, and professional care. Many report receiving a diagnosis and prescription within hours of submitting their case.
Positive feedback highlights the convenience of not needing to visit a clinic and the reassurance of working with a board-certified dermatologist.
Healthcare providers appreciate having a reliable referral partner for non-urgent dermatology cases that can be managed online.
User testimonials on review platforms and social media note that the quality of care feels on par with in-office visits, particularly for routine or chronic skin conditions.
The platform’s customer service is also recognized for being responsive and helpful when patients need assistance or clarification.
Conclusion
DermatologistOnCall brings expert dermatologic care directly to patients—anytime, anywhere. By connecting users to board-certified dermatologists through a secure, user-friendly platform, the service helps diagnose and treat thousands of skin, hair, and nail conditions without the wait or cost of in-person visits.
Ideal for busy professionals, families, students, and anyone seeking fast, high-quality dermatology care, DermatologistOnCall provides a trusted, scalable telehealth solution backed by a national network of licensed experts.
