Ask Taiga

Ask Taiga is an AI assistant designed to streamline how teams access internal knowledge and documentation. Powered by advanced language models, Ask Taiga enables team members to ask natural language questions and receive accurate answers based on a company’s internal content—such as wikis, Notion pages, Google Docs, PDFs, and other knowledge sources.

It serves as a real-time support layer for internal operations, onboarding, product documentation, and customer support teams. By minimizing time spent searching through documents, Ask Taiga boosts productivity and ensures everyone has the answers they need—instantly.

Features

Ask Taiga offers a robust feature set tailored for fast, accurate, and secure knowledge retrieval:

• Conversational AI Assistant
  Employees can ask natural questions and get contextually relevant answers drawn from your company’s documents.

• Multi-Source Integration
  Connects to Google Drive, Notion, Confluence, GitHub, Slack, and more, centralizing internal knowledge.

• Real-Time Indexing
  Keeps knowledge up to date by continuously syncing connected content repositories.

• Access Control & Permissions
  Ensures data security by respecting original document permissions and access levels.

• Slack Integration
  Use Ask Taiga directly inside Slack channels to answer questions in real time.

• Custom Embedding & Fine-Tuning
  Allows tailored knowledge representation based on your company’s specific context.

• No-Code Setup
  Easy onboarding and connection to tools without engineering involvement.

• Analytics Dashboard
  Track usage, top queries, and coverage gaps to improve internal documentation.

How It Works

Ask Taiga functions as an overlay for your organization’s existing documentation:

1. Connect Knowledge Sources
   Integrate tools like Notion, Google Docs, or Confluence using built-in connectors.

2. Ingest and Index Content
   Ask Taiga securely scans and embeds your documents using vector-based AI search techniques.

3. Ask Questions Naturally
   Team members use a chat interface (on the web or via Slack) to ask questions, just like they would with a colleague.

4. Receive Contextual Responses
   The assistant returns summarized answers, links to relevant documents, and source references.

5. Continuously Improve
   Insights from the analytics dashboard help content managers refine documentation and close knowledge gaps.

This workflow removes friction from knowledge access and ensures consistency in internal answers.

Use Cases

Ask Taiga is valuable for various departments and team structures:

• Customer Support Teams
  Reduce onboarding time and provide real-time assistance to agents with AI-sourced answers from help docs and past tickets.

• Engineering & DevOps
  Quickly answer questions about codebases, runbooks, and deployment protocols from GitHub, Confluence, or Notion.

• Sales Enablement
  Equip sales teams with instant access to product specs, pricing details, and competitor comparisons.

• HR & People Ops
  Answer employee questions about benefits, policies, and onboarding without manual back-and-forth.

• Company-Wide Knowledge Management
  Eliminate silos and unify team access to institutional knowledge for faster collaboration.

Pricing

As of June 2025, Ask Taiga offers pricing plans based on team size and usage. The current pricing details are:

• Free Plan

  • Limited to small teams

  • Basic integrations

  • Limited queries per month

  • Slack and web access

• Team Plan (Starts at $20/user/month)

  • Unlimited queries

  • Multiple integrations (Notion, Google Docs, etc.)

  • Slack integration

  • Analytics dashboard

  • Standard support

• Business Plan (Custom pricing)

  • SSO & enterprise security features

  • Priority support

  • Custom document ingestion

  • Dedicated success manager

  • API access

You can request a custom demo or begin with the free plan at https://asktaiga.ai.

Strengths

• Fast and Accurate Answers: Reduces time spent searching for internal info and ensures employees get reliable answers quickly.

• Multi-Platform Integration: Works with the most widely used tools—Notion, Slack, Google Docs, Confluence, and more.

• User-Friendly Interface: Minimal training needed for adoption thanks to a clean UI and Slack compatibility.

• Secure by Design: Maintains original document permissions and supports enterprise-level security protocols.

• Improves Knowledge ROI: Makes internal documentation actionable, reducing duplication and confusion.

• Scalable for Growing Teams: From startups to enterprises, Ask Taiga scales with organizational needs.

Drawbacks

• Requires Setup for Best Results: The quality of responses depends on the relevance and structure of your internal content.

• Limited Offline Use: Internet access is required for queries and integrations to function.

• Free Tier Has Usage Caps: Small teams may quickly outgrow the free plan’s query and source limits.

• Currently English-Focused: Multilingual capabilities are limited, though planned for future releases.

Despite these constraints, Ask Taiga provides strong utility and efficiency gains for modern knowledge-driven teams.

Comparison with Other Tools

Ask Taiga is part of a growing ecosystem of internal knowledge AI assistants. Here’s how it compares:

• Compared to ChatGPT: While ChatGPT can answer questions, Ask Taiga is specifically tuned to your internal documentation and supports Slack integration.

• Relative to Glean or Guru: Ask Taiga is faster to deploy and more affordable for small to mid-sized teams, with a focus on easy Slack use.

• Against Notion AI: Notion AI focuses on enhancing content creation within Notion; Ask Taiga consolidates knowledge across many tools.

• Compared to Dashworks: Dashworks also centralizes knowledge but may require more configuration and higher pricing.

Ask Taiga shines with its lightweight setup, Slack-first workflow, and practical team use cases.

Customer Reviews and Testimonials

Early adopters praise Ask Taiga for its time-saving capabilities and seamless team fit:

• “We cut our onboarding time in half—new hires just ask Taiga instead of waiting for answers.”

• “We’ve reduced support escalations by 30% since rolling out Ask Taiga to our help desk.”

• “The Slack integration is a game-changer. I just type a question and get a doc-backed answer in seconds.”

Its growing reputation among remote and hybrid teams shows its relevance in modern workplaces.

Conclusion

Ask Taiga brings the power of conversational AI to internal knowledge management. By enabling instant, natural-language access to company documents and policies, it empowers teams to move faster, onboard smarter, and support each other more effectively.

Whether you’re a startup scaling operations or an enterprise optimizing workflows, Ask Taiga helps make your knowledge base work for your team—not against it.