Anima is a modern care enablement platform that uses AI to automate and streamline core clinical workflows for healthcare providers. The platform allows patients to submit structured medical information asynchronously, which Anima then processes using intelligent algorithms to triage, prioritize, and document care needs.
Designed for primary care teams, Anima integrates seamlessly into clinical systems and automates tasks such as history-taking, documentation, routing, and messaging. Its goal is to free clinicians from administrative overhead so they can focus on delivering high-quality care faster, with fewer clicks and better outcomes.
Anima is already live across the UK and expanding internationally, helping clinics manage rising demand, reduce clinician burnout, and improve patient access.
Features
Anima delivers a range of AI-driven features designed to enhance both clinical efficiency and patient satisfaction:
Smart Patient Intake: Patients complete structured, dynamic forms powered by clinical logic.
AI Triage Engine: Automatically assesses urgency and routes cases to the appropriate team member.
Automated Clinical Documentation: Generates ready-to-file notes based on patient responses and clinician actions.
Integrated Messaging: Enables secure, two-way communication between care teams and patients.
EHR Integration: Syncs with existing systems like EMIS and SystmOne (UK) to eliminate double entry.
Priority Queue Management: Flags urgent cases and minimizes wait times with intelligent sorting.
Role-Based Workflows: Assigns tasks to the right member of the team—GPs, nurses, admin, etc.
Mobile-Friendly Interface: Optimized for both desktop and mobile use by staff and patients.
Real-Time Notifications: Alerts providers to new or escalated cases.
Audit & Compliance Tools: Tracks all activity for safe, compliant clinical operations.
How It Works
Anima works as a single platform that bridges the gap between patients and care teams. Here’s how the platform typically functions:
Patient Submission: Patients fill out an AI-powered medical history form online. The form adjusts dynamically based on their responses.
Automated Triage: Anima’s algorithms triage the submission by urgency, specialty, and care needs.
Case Routing: The case is routed automatically to the appropriate staff member for review.
Clinical Note Generation: Anima creates a detailed draft note that clinicians can review and file to the EHR.
Patient Follow-Up: Staff can message patients directly or request additional information within the platform.
This end-to-end process reduces the need for phone calls, in-person triage, and repetitive administrative steps—saving hours of clinical time per day.
Use Cases
Anima is suited to a wide range of healthcare settings, particularly in primary care and digital-first clinics:
Primary Care Clinics: Manage all patient requests through a digital front door, from appointments to prescriptions.
Telehealth Services: Triage and prepare patients for virtual consultations with pre-populated clinical data.
Urgent Care Triage: Identify high-priority cases that need immediate attention.
Administrative Workflow Automation: Route non-clinical requests (e.g., fit notes, referrals) to admin staff.
Preventive Health Campaigns: Reach out to patients with structured forms for check-ups and screenings.
NHS GP Practices (UK): Deep integration with UK-specific EHR systems like EMIS and SystmOne.
Pricing
Anima does not list pricing publicly, as it operates on a custom enterprise pricing model. Pricing likely depends on:
Size and type of practice or clinic
Number of patients served
Level of EHR integration required
Onboarding, training, and support needs
Volume of automated submissions and messages
Clinics and healthcare organizations can request a personalized demo and quote via the Anima contact page.
Strengths
Anima delivers several strong benefits for both clinicians and patients:
Reduces clinician admin time by up to 75%
Improves access and response times for patients
Streamlines the entire patient journey—from intake to follow-up
Enables safe delegation of tasks with role-based workflows
Eliminates the need for paper forms and phone queues
Delivers structured, accurate data for clinical decision-making
Built to scale in busy, high-demand primary care environments
Secure and compliant with healthcare data regulations
Drawbacks
While Anima is a robust platform, there are some considerations:
Requires internet access for both patients and staff
Initial EHR integration may require IT support
Currently focused primarily on UK-based primary care systems
Not a replacement for full telemedicine platforms (video consults, etc.)
Requires workflow change management during implementation
Comparison with Other Tools
Anima competes with several digital triage and care navigation platforms in the healthcare space:
eConsult (UK): One of the earliest online consultation platforms, but less advanced in automation and AI features.
Patchs: Another UK-based system with automation tools, but may have more limited triage logic.
Accurx: Strong in communication and messaging; Anima focuses more on documentation and workflow automation.
K Health (US): Uses AI for patient-facing triage, but is primarily consumer-focused, not practice-integrated.
Anima stands out through its end-to-end care workflow automation, deep EHR integration, and its intelligent triage plus documentation capabilities—all in one cohesive system.
Customer Reviews and Testimonials
Anima highlights success stories from UK-based GP clinics and NHS practices, where it has reportedly:
Reduced time spent on documentation and triage
Enabled faster patient access and resolution
Lowered the volume of inbound calls and administrative workload
Testimonials from clinicians include:
“We save hours of work daily, and the documentation writes itself.”
“Patients are seen quicker, and our team isn’t burned out.”
“It’s like having an extra member of staff who never sleeps.”
While formal third-party review listings (e.g., G2 or Capterra) are limited, feedback on NHS forums and practice management communities is consistently positive.
Conclusion
Anima is an intelligent care enablement platform that transforms how primary care clinics operate. By combining smart intake, AI-driven triage, automated documentation, and EHR integration, it helps providers reduce workload, improve access, and deliver safer, faster care.
With its proven ability to eliminate administrative burden and streamline clinician-patient workflows, Anima is an essential solution for practices looking to scale care delivery without scaling burnout.
For forward-thinking healthcare organizations seeking to modernize operations and reclaim time for care, Anima offers a truly next-generation platform.
