TakeNote is an AI powered meeting intelligence and documentation platform built primarily for UK financial advisers, wealth managers and FCA regulated advice firms. It helps advisers capture client conversations and turn them into structured meeting records, suitability notes, follow up tasks and compliance documentation.
Unlike general AI meeting note tools, TakeNote focuses specifically on financial advice workflows. It understands financial terminology and is designed around areas such as FCA suitability requirements, Consumer Duty considerations and MiFID II record keeping.
Advisers can record meetings directly through TakeNote or upload existing audio. The AI creates speaker labelled transcripts and structured summaries while identifying relevant information from the conversation.
TakeNote can also process client documents, extract useful information, fill provider forms and support electronic signature workflows. This makes it broader than a simple transcription service.
The platform is particularly relevant for financial advisers, paraplanners, compliance teams, wealth management firms and other professional businesses that need detailed, searchable records of client conversations.
Features
AI Meeting Notes
TakeNote records client conversations and automatically turns them into structured meeting notes.
The system is specifically designed around financial advice rather than providing only generic meeting summaries.
AI Transcription
Meetings are converted into speaker labelled transcripts that can be searched and reviewed later.
TakeNote states that its transcription engine achieves a 3 percent word error rate on the benchmark referenced by the company. Actual accuracy can naturally vary depending on the recording environment.
Financial Vocabulary
The transcription system is tuned for wealth management terminology.
It is designed to understand terms commonly used in financial advice, including pensions, SIPPs, drawdown, attitude to risk and capacity for loss.
Custom Vocabulary
Firms can add client names, products and industry specific terminology to improve the usefulness of transcripts.
FCA Suitability Notes
TakeNote can transform meeting information into structured suitability records designed to support FCA documentation requirements.
Advisers remain responsible for reviewing and approving the generated information before treating it as a final compliance record.
Vulnerable Customer Flags
The platform can identify potential vulnerable customer indicators mentioned during conversations and include them within structured records for adviser review.
Action Items
Tasks and follow up actions discussed during client meetings can be automatically identified and added to the client record.
Client Document Extraction
Users can upload documents such as pension statements, policy schedules and fact finds.
TakeNote reads the documents and extracts relevant information, helping advisers avoid manually transferring every value into their workflow.
Provider Form Filling
Information already captured within the client record can be used to pre fill provider forms.
This can reduce repetitive data entry across financial advice workflows.
E-Signature Workflows
TakeNote includes DocuSign related workflows for sending documents for electronic signature and tracking their progress.
Signed documents can then become part of the client record.
Client Records
Meetings and documents can be linked with individual client records, creating a searchable history of conversations and documentation.
Audit Trail
TakeNote maintains an activity trail showing stages such as meeting recording, transcription, summary generation, adviser approval and archiving.
FCA Audit Export
Compliance teams can export meeting records, transcripts, summaries and audit information for review.
Team and Role Based Access
Organizations can organize advisers into teams and control access to client information according to roles.
Single Sign On
SSO functionality is available for organizational users, simplifying access management across larger advisory teams.
In Person Recording
TakeNote supports recording in person client conversations in addition to online meetings.
Multilingual Transcription
TakeNote’s transcription technology supports multiple languages, making it useful for advisers working with clients from different linguistic backgrounds.
UK Data Protection
TakeNote emphasizes UK focused data protection and states that meeting data is encrypted and isolated by firm.
The company also states that client conversations are not used to train its AI models.
Encryption
Data is protected using encryption both at rest and during transmission.
GDPR Support
TakeNote provides a Data Processing Agreement and is designed to support UK GDPR requirements.
MiFID II Record Keeping
The platform provides retention and audit functionality intended to support firms with MiFID II record keeping obligations.
How It Works
Advisers first create a TakeNote account and configure relevant company and vocabulary settings.
Client names, financial products and specialized terminology can be added so the transcription system better understands the firm’s typical conversations.
The adviser then records a meeting directly through TakeNote or uploads an existing audio recording.
TakeNote transcribes the conversation and separates the different speakers.
The AI analyzes the meeting and creates a structured suitability summary while identifying important information, action items and potential regulatory issues.
Client documents can also be uploaded. TakeNote extracts relevant information from these files and associates it with the appropriate client record.
The platform can use stored information to prepare client documents and pre fill provider forms.
Documents can then be sent through supported electronic signature workflows.
Finally, the adviser reviews the AI generated summary, makes any required corrections and approves the record.
The approved information is stored as part of the client’s searchable history with an audit trail.
Use Cases
Financial Advisers
Advisers can reduce the amount of time spent writing detailed notes after client meetings.
Wealth Managers
Wealth management professionals can create structured records of investment, pension, retirement and financial planning discussions.
Paraplanners
Paraplanners can work with structured meeting information and extracted client documents rather than manually reviewing every recording.
Compliance Teams
Compliance professionals can review meeting records, regulatory flags and audit trails from a centralized environment.
Independent Financial Adviser Firms
IFA firms can use TakeNote to standardize meeting documentation across advisers while maintaining searchable client histories.
Multi Office Advisory Firms
Larger organizations can organize teams and client access while maintaining a more consistent record keeping process across different offices.
Client Document Processing
Advisers can upload pension statements, policy documents and fact finds and have important information extracted automatically.
Compliance Audits
Firms can use TakeNote’s audit export functionality to gather meeting records, transcripts and supporting information for regulatory review.
Professional Firms
Although TakeNote is primarily built for financial advice, the company states that consultants and other professional firms can also use its AI notes and workflow functionality.
Pricing
TakeNote currently uses a straightforward per user pricing model.
TakeNote Plan
The standard plan costs £150 per user per month plus VAT, billed monthly.
Annual billing provides a saving equivalent to two months.
The plan includes:
Unlimited AI meeting notes and transcripts
Document generation and customizable templates
PDF form filling
DocuSign workflows
Tasks and follow ups
Priority onboarding and support
The company states that there are no usage limits or additional feature add ons under the standard plan.
Free Trial
New users can process their first three meetings free of charge.
No payment card is required to start the trial.
Enterprise and Networks
Enterprise pricing is customized.
This option is intended for larger firms and financial networks and can include volume pricing, SSO, administrative controls, custom integrations, SLAs, dedicated account management and structured onboarding.
TakeNote states that standard subscriptions have no lock in and can be cancelled. It also advertises a 30 day money back guarantee.
Strengths
TakeNote’s biggest strength is its specialization in UK financial advice rather than generic meeting transcription.
Its ability to create structured FCA suitability notes can reduce some of the administrative work involved in documenting client conversations.
Financial vocabulary customization can improve the usefulness of transcripts involving specialist terminology.
The combination of meeting transcription, document extraction, provider form filling and electronic signatures creates a broader workflow than standard AI meeting note applications.
Compliance teams also benefit from audit trails, centralized records and export functionality.
The company states that client meeting data is not used to train its AI models, which is an important consideration for firms handling confidential financial information.
Drawbacks
TakeNote is highly specialized, so businesses outside financial services may not need many of its compliance focused capabilities.
At £150 per user per month plus VAT, it is significantly more expensive than many general purpose AI transcription and meeting note applications.
Its greatest value depends on using several parts of the workflow, including meeting notes, compliance documentation, client records, document processing and form filling.
AI generated suitability summaries and compliance information cannot replace professional judgment. Advisers remain responsible for reviewing and approving records.
Organizations must also evaluate whether the platform fits their own regulatory, security, retention and internal compliance requirements before adoption.
Comparison with Other Platforms
TakeNote differs from general AI meeting assistants such as Fireflies.ai and similar platforms because it is purpose built for UK financial advisers.
Generic meeting assistants typically concentrate on transcription, summaries, action items and collaboration across many industries. TakeNote adds financial advice specific functionality such as FCA structured suitability notes, vulnerable customer indicators, financial terminology and audit oriented record keeping.
It also extends beyond meetings by extracting information from client documents, filling provider forms and supporting electronic signatures.
This specialization comes with a higher price than many general meeting transcription products.
For users who simply need inexpensive meeting transcripts and summaries, a general purpose AI note taker may be sufficient. FCA regulated advice firms that want meeting intelligence integrated with documentation and compliance workflows may find TakeNote more relevant.
Customer Reviews and Testimonials
Detailed independent customer reviews and testimonials are not clearly available on the official website.
The website does present illustrative examples of how different types of advisory firms may use the platform, but these should not be treated as independently verified customer reviews.
Conclusion
TakeNote is a specialized AI meeting and documentation platform built around the needs of UK financial advisers and regulated advice firms.
Rather than stopping at transcription and meeting summaries, it connects conversations with suitability documentation, client records, document extraction, provider forms, electronic signatures and audit trails.
This makes TakeNote particularly relevant for financial advisers, paraplanners, compliance teams, IFAs and wealth management firms that spend substantial time documenting client conversations and preparing related paperwork.
Its £150 per user monthly price is higher than typical general purpose AI note takers, so its value is strongest for organizations that can make use of the complete financial advice workflow.
For regulated UK advisory firms looking for AI meeting intelligence designed specifically around financial advice documentation and compliance processes, TakeNote offers a focused alternative to generic meeting assistants.
