Tennr is a healthcare AI automation platform designed to streamline referral intake, appointment scheduling, and back-office workflows for medical practices. Built specifically for healthcare providers, Tennr helps reduce administrative overhead, improve patient communication, and ultimately drive growth by automating time-consuming manual tasks.
Unlike general-purpose automation tools, Tennr is purpose-built for healthcare. It handles faxes, emails, PDFs, and other referral formats automatically, using artificial intelligence to extract, process, and route patient information in real time. This allows healthcare practices to spend less time on admin work and more time on patient care.
Tennr isn’t just about efficiency — it’s about enabling healthcare teams to operate at a higher level with fewer resources and better patient outcomes.
Features
Tennr offers a robust set of automation features tailored specifically for medical practices and healthcare providers.
One of its most powerful tools is the AI-driven referral processing system. Tennr reads and interprets referrals sent via fax, email, and other formats. It extracts relevant patient details and automatically updates practice management systems or EHRs, eliminating the need for manual data entry.
The platform also supports automated outreach. Once a referral is received, Tennr contacts the patient via SMS, email, or voice, walks them through scheduling, and even helps collect paperwork, insurance details, and intake forms.
Tennr can triage and route referrals to the correct department or provider, ensuring that patients are scheduled quickly and appropriately. This is especially useful for large practices or those with multiple specialties.
The system comes with analytics and tracking, offering insights into referral volume, response rates, conversion timelines, and bottlenecks in administrative workflows.
Everything runs in the background, seamlessly integrating with existing systems. Tennr also ensures HIPAA compliance and data security, meeting the highest standards in healthcare data privacy.
How It Works
Tennr integrates into the practice’s existing workflow without requiring complex setup. Once connected to fax lines, inboxes, or EHRs, Tennr begins monitoring for incoming referrals and patient communication.
When a referral arrives — whether it’s a scanned fax, PDF, or form-filled email — Tennr’s AI parses the document, extracts patient and referring provider data, and logs the information into the system. It then triggers the appropriate next steps, like reaching out to the patient, sending reminders, or updating internal records.
Staff can review everything through a centralized dashboard, but most steps are hands-off. Tennr can also auto-fill intake forms, verify insurance, and follow up on incomplete records.
The entire workflow is customizable. Practices can set priorities, route referrals by specialty, and define specific automation rules that align with their operations.
Use Cases
Tennr is ideal for medical practices, specialty clinics, and healthcare systems that handle high volumes of patient referrals or require complex intake processes.
It’s especially valuable for:
Primary care practices coordinating with specialists
Multi-specialty clinics managing cross-department referrals
Behavioral health centers dealing with large fax volumes
Providers looking to reduce no-shows through automated reminders
Growing practices aiming to scale without increasing admin headcount
Healthcare teams looking to convert more referrals into scheduled visits
Tennr also fits well into practices with limited IT resources, as it doesn’t require major software changes to get started.
Pricing
Tennr’s pricing is not publicly listed on its official website, as it offers custom solutions based on the needs of each healthcare provider or organization.
Pricing typically depends on practice size, referral volume, and the specific automation features needed. Interested providers can request a demo and consultation to receive a personalized quote and implementation plan.
This custom approach ensures that practices only pay for the tools they need, and the Tennr team works closely with clients to ensure a smooth onboarding process.
Strengths
Tennr’s biggest strength is its laser focus on healthcare automation. Unlike general business workflow tools, Tennr understands the specific challenges healthcare practices face — from referral bottlenecks to faxed paperwork — and solves them directly.
Its AI document processing is remarkably efficient, capable of extracting structured data from messy, unstructured formats like scanned faxes and handwritten notes. This alone saves hours of manual work each week.
The automated patient communication helps reduce no-shows and improves conversion from referral to appointment. By following up with patients quickly and efficiently, Tennr boosts operational outcomes and patient satisfaction.
Its integration with existing systems also means minimal disruption for staff. Practices can keep their EHRs and workflows in place while Tennr works behind the scenes.
Drawbacks
While Tennr offers impressive functionality, it’s not a plug-and-play solution for every provider. Because the platform is highly customizable, initial setup may require time and support from the Tennr team. This might not suit very small practices with low referral volumes or limited technical bandwidth.
Pricing is also not transparent upfront, which may deter providers looking for quick comparisons. However, the lack of public pricing is common among enterprise-level healthcare tools.
Another consideration is that Tennr is built for practices with established systems. Those still relying on completely manual, paper-based workflows may need some modernization before implementing a tool like Tennr effectively.
Comparison with Other Tools
Compared to general CRM platforms or healthcare productivity tools like Klara, Luma Health, or Nabla, Tennr focuses more deeply on referral and intake automation rather than patient engagement or care coordination.
Klara and Luma Health offer robust patient messaging and appointment management tools, but Tennr’s edge lies in its ability to parse unstructured referral documents and initiate automation without manual intervention.
In contrast to traditional EHRs or PM systems that focus on documentation and billing, Tennr acts as a workflow engine, filling the automation gaps those systems leave behind.
Tennr is especially well-suited for practices trying to scale efficiently or recover lost revenue due to referral leakage, missed appointments, or manual errors.
Customer Reviews and Testimonials
Healthcare providers using Tennr report strong improvements in operational efficiency, with many citing dramatic reductions in manual data entry and faster patient onboarding.
Users highlight how Tennr helped their teams cut down fax processing time from hours to minutes, and how automated outreach led to higher referral conversion rates. Administrative staff often say it’s like “adding a virtual assistant” to their workflow without hiring more people.
Several clinics note that fewer patient leads are falling through the cracks, thanks to Tennr’s ability to track every referral and follow up automatically.
Although public review platforms have limited coverage of Tennr, the feedback shared directly by users and within health tech communities has been highly positive, especially among scaling practices and mid-size specialty providers.
Conclusion
Tennr is a powerful AI automation tool built specifically to solve the hidden inefficiencies in healthcare operations. From managing referrals and automating patient outreach to reducing manual admin tasks, it enables practices to run smoother, faster, and more efficiently.
It’s ideal for healthcare providers looking to modernize their operations without overhauling their existing systems. While it may not be necessary for every clinic, for those managing large referral volumes or aiming to grow sustainably, Tennr delivers measurable impact.
