Tely AI is an AI-powered platform that generates instant, accurate summaries and notes from calls and meetings. Built for sales, recruiting, and customer success teams, Tely eliminates the need for manual note-taking, ensuring professionals can stay focused on conversations while the AI handles documentation.
The tool integrates seamlessly into workflows by capturing conversations, extracting key insights, and delivering well-structured summaries directly into CRM systems, applicant tracking systems, or collaboration tools. By automating the note-taking process, Tely AI not only saves time but also enhances productivity, accuracy, and consistency across teams.
As businesses shift towards digital-first operations and remote collaboration, Tely AI provides a scalable, intelligent solution for documenting conversations — one of the most time-consuming but critical tasks in professional communication.
Features
1. Instant Call Summaries
Tely AI listens to meetings or calls and produces concise, structured summaries that highlight key points, action items, and decisions.
2. CRM and ATS Integration
The platform integrates with customer relationship management (CRM) systems and applicant tracking systems (ATS), automatically syncing notes with relevant records.
3. Multi-Industry Use Cases
Tely AI works across sales, recruiting, customer success, and support — wherever conversations are central to the workflow.
4. Accurate Transcription
Powered by advanced speech-to-text technology, Tely delivers accurate transcripts that can be reviewed, searched, or stored for compliance purposes.
5. Action Item Detection
Beyond transcription, Tely identifies follow-ups, next steps, and deadlines, making summaries actionable instead of just informational.
6. Secure and Compliant
The platform emphasizes data security, ensuring conversations are encrypted and compliant with enterprise-grade standards.
7. Multi-Platform Support
Tely works with popular video conferencing tools, VoIP systems, and dialers, fitting seamlessly into existing workflows.
8. Team Collaboration
Summaries can be shared instantly across teams, ensuring everyone stays aligned on decisions and responsibilities.
9. Customizable Output
Users can tailor how summaries are formatted, whether by bullet points, paragraphs, or structured templates to fit company processes.
How It Works
Tely AI follows a simple but powerful workflow:
Conversation Capture
The AI connects to a video conference, dialer, or call platform to capture live audio during the conversation.Transcription
The system converts spoken words into accurate text using advanced speech recognition models.Natural Language Processing (NLP) Analysis
AI models analyze the transcript, identify discussion topics, detect sentiment, and extract key insights.Summarization
The conversation is condensed into a clear, structured summary highlighting decisions, action items, and next steps.Integration and Delivery
The summary is pushed automatically into CRM, ATS, or collaboration tools like Slack, HubSpot, Salesforce, or email.Search and Retrieval
All transcripts and summaries are searchable, creating a knowledge base of conversations for future reference.
Use Cases
1. Sales Teams
Sales representatives use Tely AI to capture call notes, follow-ups, and customer requirements automatically. This reduces manual data entry and ensures CRM records are always up-to-date.
2. Recruiters
Recruiters conducting candidate interviews can focus on building rapport while Tely documents qualifications, responses, and next steps for hiring managers.
3. Customer Success
CS teams can capture customer conversations, ensuring key concerns, product feedback, and renewal discussions are properly recorded and actionable.
4. Support Centers
Support agents use Tely AI to document troubleshooting sessions and escalate key issues without the burden of note-taking.
5. Executives and Team Leaders
Leaders can use Tely for internal meetings, ensuring all participants have access to consistent summaries and action points.
6. Remote and Hybrid Teams
Distributed teams rely on Tely’s searchable conversation logs to stay aligned across time zones and shifts.
Pricing
According to the official Tely AI website, pricing details are available upon request, as the platform is tailored for different team sizes and industries. While no fixed public pricing tiers are currently listed, Tely AI follows a subscription-based model that scales with the number of users and integrations.
Teams and enterprises can request a demo and custom quote to explore tailored pricing. Interested users are encouraged to join the waitlist or book a call with Tely’s sales team for specific details.
Strengths
1. Saves Time
Tely automates one of the most repetitive tasks — note-taking — freeing professionals to focus on meaningful conversations.
2. Boosts Productivity
By pushing summaries directly into CRMs and ATS platforms, Tely reduces administrative burden and ensures accurate documentation.
3. Improves Accuracy
Automated transcription eliminates human error and ensures consistent formatting of meeting notes.
4. Industry Agnostic
While optimized for sales and recruiting, Tely can be applied across multiple sectors, from healthcare to education.
5. Enhances Collaboration
Summaries can be instantly shared with colleagues, creating transparency and improving alignment across teams.
Drawbacks
1. No Public Pricing
Lack of transparent pricing makes it harder for small teams to evaluate feasibility without contacting sales.
2. Dependent on Integrations
The platform’s value increases significantly with CRM/ATS integrations; users without such systems may see limited benefit.
3. Accuracy in Noisy Environments
Like most transcription-based tools, Tely’s performance can be impacted by poor audio quality or overlapping voices.
4. Limited Offline Support
The tool requires connectivity to function, which may be a limitation for teams operating in low-bandwidth environments.
Comparison with Other Tools
vs. Fireflies.ai
Both provide meeting transcription and summaries. However, Tely emphasizes structured action items and CRM/ATS integrations tailored for sales and recruiting.
vs. Gong
Gong focuses heavily on revenue intelligence and analytics for sales. Tely offers a lighter, more flexible solution focused on note-taking and task automation.
vs. Otter.ai
Otter provides general-purpose meeting transcription. Tely offers a more business-oriented solution with integrations, client-specific context, and action item tracking.
vs. Chorus.ai
Chorus is a robust sales call intelligence platform. Tely is more accessible for smaller teams seeking automated summaries without extensive analytics overhead.
Customer Reviews and Testimonials
As a growing platform, Tely AI has early adopters in sales, recruiting, and customer success teams. On its official channels and early-access community, feedback highlights:
“Tely saves me hours every week. I no longer have to type notes after every call.”
“The automatic CRM sync is a game-changer — my Salesforce entries are always up to date.”
“As a recruiter, I can focus fully on candidates instead of scrambling to take notes.”
Overall, customer sentiment emphasizes time savings, improved workflows, and better client engagement thanks to Tely’s automation.
Conclusion
Tely AI is redefining productivity for professionals who spend hours each week on calls and meetings. By automating transcription, summarization, and action item tracking, it allows sales reps, recruiters, and support teams to focus on conversations instead of documentation.
Its seamless integrations with CRMs and ATS platforms make it a natural fit for revenue-driven teams, while its secure, enterprise-ready design ensures compliance and reliability. Though it currently requires a demo to access pricing, Tely AI offers a compelling value proposition for organizations seeking to eliminate manual note-taking and improve collaboration.
