UpFlux is a leading process mining and conformance analytics platform designed to help organizations uncover inefficiencies, standardize workflows, and ensure compliance across operations—especially in healthcare, manufacturing, and financial services. By analyzing data from existing systems such as ERPs, EHRs, and CRMs, UpFlux enables companies to visualize actual processes, detect deviations from standard procedures, and take data-driven action to improve performance.
With a strong presence in Brazil and Latin America, and a growing global footprint, UpFlux empowers healthcare institutions and enterprises to reduce costs, improve care quality, and drive continuous operational improvement using real-time process intelligence.
Features
UpFlux offers a comprehensive suite of tools for discovering, monitoring, and optimizing business processes:
Process Mining
Automatically discovers and maps business processes based on system event logs and user interactions.Conformance Checking
Identifies deviations from standard procedures or best practices to ensure compliance and quality assurance.Root Cause Analysis
Uses AI to analyze the causes of inefficiencies, bottlenecks, and errors in real-time.Real-Time Monitoring
Continuously tracks key process metrics such as throughput, cycle time, SLA adherence, and compliance.Process Comparison
Compares process performance across departments, regions, or institutions for benchmarking.Alerts and Notifications
Triggers alerts when deviations or performance risks are detected in ongoing processes.Integration with Key Systems
Connects to hospital information systems (HIS), enterprise ERPs (like SAP), CRM platforms, and custom databases.Custom Dashboards and Reports
Visualize KPIs, compliance metrics, and historical trends for executive, operational, or compliance stakeholders.
How It Works
UpFlux uses the concept of process mining, where digital traces left by IT systems (event logs) are analyzed to map and assess actual process performance.
Data Collection
The platform connects to your organization’s systems (EHR, ERP, CRM) and extracts relevant event logs.Process Discovery
UpFlux automatically maps out real processes based on the sequence and timing of events, comparing them to expected workflows.Conformance Analysis
Detects non-compliant behaviors, rework, and inefficiencies using AI-powered rules and standards.Root Cause Insights
Delivers insights into the causes of process failures, performance drops, or SLA breaches.Continuous Monitoring
Stakeholders can set alerts and monitor process performance in real-time to ensure continuous improvement.
UpFlux enables teams to move from reactive problem-solving to proactive, data-driven process management.
Use Cases
UpFlux is particularly effective in sectors where compliance, efficiency, and standardization are critical:
Healthcare Process Optimization
Improve patient flow, surgical scheduling, billing processes, and reduce hospital-acquired infection rates.Revenue Cycle Management
Identify delays and bottlenecks in the billing cycle for faster reimbursement and fewer denials.Operational Compliance in Manufacturing
Monitor workflows across production lines to detect inefficiencies and enforce SOPs.Customer Journey Mapping in Financial Services
Understand and optimize end-to-end customer interactions, ensuring process consistency and speed.Public Sector Efficiency
Audit public service processes to improve performance, transparency, and resource utilization.Accreditation and Quality Assurance
Support hospital or clinic readiness for JCI, ONA, or ISO standards by ensuring process adherence.
Pricing
As of June 2025, UpFlux offers custom pricing based on organization size, industry, data complexity, and the scope of deployment.
Factors that influence pricing include:
Number of users or departments
Volume and complexity of processes analyzed
Type and number of integrated systems
Required dashboards and reporting modules
Support and onboarding services
There is no public free tier. Organizations can request a personalized demo and quote through the official contact page.
Strengths
UpFlux offers numerous advantages for enterprises and healthcare institutions seeking digital process excellence:
Purpose-Built for Healthcare
Unlike generic process mining tools, UpFlux includes features and templates tailored to hospitals and health systems.Real-Time Monitoring
Enables continuous tracking and immediate identification of non-compliance or bottlenecks.Enterprise Integration
Easily connects with major ERP, CRM, and HIS platforms to provide a 360-degree view.Actionable Insights
Goes beyond visualization by delivering AI-powered diagnostics and root cause analysis.Supports Accreditation and Compliance
Facilitates regulatory reporting and quality initiatives with traceable, audit-ready data.Multilingual & Regional Support
Available in Portuguese, English, and Spanish, making it accessible across Latin America and beyond.
Drawbacks
While powerful, UpFlux may not be suitable for every organization:
Enterprise-Focused Pricing
May not be affordable or necessary for small organizations or startups with limited process complexity.Learning Curve for New Users
Non-technical users may require training to fully leverage process mapping and conformance tools.No Public Trial Access
Requires a demo and sales contact to explore the platform’s capabilities.Data Preparation Required
Clean, event-log-rich systems are necessary for optimal results—may require initial data prep or integration work.
Comparison with Other Tools
Compared to Celonis
Celonis is a global leader in process mining, but UpFlux is more specialized in healthcare and more tailored to Latin American compliance requirements.
Compared to UiPath Process Mining
UiPath integrates process mining with RPA. UpFlux, however, focuses on diagnostics, quality, and conformance, particularly in regulated industries.
Compared to Disco or Apromore
While Disco is useful for academic or niche process mining use, UpFlux offers real-time monitoring, dashboards, and enterprise integration.
Compared to Microsoft Power BI
Power BI visualizes data but does not support automatic process discovery or conformance checking. UpFlux provides end-to-end process intelligence.
Customer Reviews and Testimonials
UpFlux is widely adopted by top hospitals, health systems, and enterprises in Brazil and Latin America. According to customer case studies:
“We achieved a 33% reduction in emergency room wait times through process monitoring.” – Major hospital in Brazil
“UpFlux gave us visibility we didn’t know we needed—process deviations now surface automatically.”
“The platform helped us improve compliance for JCI accreditation with real-time process checks.”
UpFlux has been featured in Exame, Valor Econômico, and Startupi, and has won recognition for its innovative approach to digital health and operational excellence.
Conclusion
UpFlux is a powerful, AI-enabled process mining platform that provides organizations with real-time visibility into how operations actually unfold—pinpointing inefficiencies, compliance gaps, and areas for improvement. With a strong focus on healthcare and process-intensive industries, UpFlux stands out as a regional leader in Latin America for digital process transformation.
For institutions looking to optimize performance, ensure compliance, and make data-driven operational decisions, UpFlux is a proven, scalable solution.
