Swirl AI is an enterprise-grade search platform powered by generative AI, designed to unify data retrieval across private and public sources. Unlike traditional search tools, Swirl AI uses large language models (LLMs) to understand natural language queries and deliver real-time results from multiple enterprise systems like Google Drive, Notion, Slack, Jira, and public web sources.
It’s built for secure, private, and scalable deployment, offering both cloud-based and on-premises options. Swirl AI empowers organizations to streamline workflows, reduce time spent searching for documents, and improve decision-making by making all enterprise knowledge accessible through a single query.
Features
Swirl AI includes a robust set of features focused on delivering a powerful, unified search experience:
Federated Search:
Search across multiple tools and repositories—cloud or on-premises—simultaneously, including Google Drive, Notion, Slack, Jira, GitHub, and more.
LLM-Powered Summaries:
Generates concise, context-aware answers using LLMs, synthesizing information from multiple sources into a unified response.
Enterprise-Grade Security:
Swirl AI does not store your content. It supports private, on-premises deployments and integrates with your organization’s existing authentication and authorization systems.
Real-Time Indexing:
Swirl uses real-time indexing to ensure search results are up to date with your latest data.
Bring Your Own LLM (BYOL):
Organizations can integrate their preferred large language model (e.g., OpenAI GPT, Cohere, Anthropic Claude) with Swirl AI.
Custom Connectors and APIs:
Offers extensibility with support for custom connectors, allowing integration with proprietary systems or niche enterprise tools.
Private Cloud or On-Prem Deployment:
Flexible deployment options to meet data privacy and compliance requirements.
How It Works
Swirl AI works by connecting to multiple data sources—cloud services, internal databases, web pages, and document repositories—via prebuilt or custom connectors. When a user submits a natural language query, Swirl’s orchestrator routes the request to appropriate sources.
It retrieves relevant documents and passes them through an LLM to generate a synthesized, human-readable answer. This architecture allows Swirl AI to act as a real-time knowledge assistant across a company’s entire information ecosystem.
Swirl also supports real-time feedback loops to refine accuracy and integrates with your internal identity provider to ensure that users can only access what they are authorized to see.
Use Cases
Internal Knowledge Discovery:
Employees can use Swirl to find the latest documents, meeting notes, and technical specifications across multiple platforms instantly.
Engineering Support:
Helps developers quickly locate code snippets, documentation, or Jira tickets without switching tools.
Customer Support:
Agents can query across CRM, support documentation, and Slack channels to provide accurate and fast answers.
Competitive Research:
Marketing teams can pull data from internal files and the web to analyze competitor movements and market trends.
Compliance and Risk Management:
Legal and compliance teams can search across email archives, policies, and internal documentation to respond quickly to audits or risk assessments.
Pricing
As of the latest update, Swirl AI has not publicly listed specific pricing tiers on its website. The pricing model is likely customized based on enterprise needs such as:
Number of users
Data sources integrated
Deployment type (cloud vs. on-prem)
LLM usage (bring your own or bundled)
To get detailed pricing, organizations are encouraged to contact the Swirl AI sales team.
Strengths
Strong Privacy Controls: Enables full on-prem deployment and does not retain customer data.
LLM Flexibility: Users can choose their preferred LLM for responses.
Real-Time Federated Search: Connects and retrieves information from diverse systems instantly.
No Data Storage: Swirl is stateless, increasing trust and compliance for privacy-sensitive industries.
Customizable Integrations: Easily extend with custom connectors and APIs.
Drawbacks
No Public Pricing: Enterprises need to request a demo to receive pricing details.
Complex Setup for Some Use Cases: While powerful, federated search setup may require technical effort, especially in on-prem environments.
Primarily Enterprise-Focused: Smaller teams or individuals may find it more than they need.
Comparison with Other Tools
Swirl AI vs. Glean
Glean is another enterprise AI search tool with a similar goal—unified workplace search. However, Glean is a SaaS solution with less deployment flexibility compared to Swirl’s on-prem support. Swirl’s BYOL capability also provides more customization for enterprises with specific LLM requirements.
Swirl AI vs. Microsoft Copilot
While Microsoft Copilot offers generative AI within Microsoft 365 products, it is limited to the Microsoft ecosystem. Swirl connects with a broader range of tools including open-source platforms and web content.
Swirl AI vs. Elastic Enterprise Search
Elastic Search offers powerful indexing and search capabilities but lacks the generative response capabilities out of the box. Swirl adds that intelligence layer, generating summarized answers instead of just returning documents.
Customer Reviews and Testimonials
Swirl AI is still in its early growth stage, and detailed user reviews are limited on mainstream platforms like G2 or Product Hunt. However, based on industry feedback and early adopters:
Technology leaders appreciate its customizable LLM framework and privacy-first architecture.
Data privacy professionals commend the tool’s stateless design and secure deployment.
Enterprise teams find value in its ability to aggregate knowledge across disconnected systems in real time.
More testimonials are expected as adoption increases.
Conclusion
Swirl AI offers a compelling solution to one of the most pressing challenges in modern enterprises—information fragmentation. By combining federated search with generative AI and a strong emphasis on privacy, it provides a secure, scalable, and intelligent way to unify knowledge across platforms.
With customizable deployment and LLM integration options, Swirl AI is particularly suited for large organizations that prioritize data sovereignty and operational efficiency. Although pricing is not publicly available and may require technical setup, the value it delivers in search intelligence and information accessibility makes it a strong contender in the AI-powered enterprise search landscape.
For enterprises seeking to implement secure, real-time, generative AI search across diverse data environments, Swirl AI is a tool worth considering.
