Soroco is an AI-powered platform that delivers deep insights into enterprise operations through its proprietary Work Graph®—a structured representation of how work gets done across people, teams, and technology. Soroco’s solution captures real-time data from human-computer interactions to help organizations identify inefficiencies, reduce manual work, and prioritize automation opportunities.
Unlike traditional process mining tools that rely on system logs or workflow models, Soroco focuses on the actual behavior of users, offering unmatched visibility into hidden processes. This unique approach allows companies to build a digital blueprint of work execution, leading to smarter decisions around process optimization, compliance, training, and transformation.
From Fortune 500 companies to fast-growing enterprises, Soroco enables data-driven operational improvements that accelerate digital transformation across industries.
Features
The Work Graph®
Soroco’s core innovation, the Work Graph is a dynamic map of real user activity and application interactions that reveals how work is executed in real-world conditions.
Task Mining from User Interaction Data
Captures desktop interactions (mouse clicks, keystrokes, window activity) securely and anonymously to discover real business processes.
Privacy-Preserving Data Collection
Uses differential privacy and consent-driven models to ensure compliance with data protection standards.
Process Discovery and Mapping
Identifies common workflows, bottlenecks, and task variations without requiring structured data inputs.
Automation Opportunity Identification
Ranks repetitive tasks and inefficient processes to help teams prioritize automation or training efforts.
Root Cause Analysis
Uncover why processes fail or underperform by analyzing context-rich behavioral data.
Cross-Team and Cross-Function Insights
See how work spans departments, applications, and teams to break down silos and improve collaboration.
Integration with Automation Platforms
Integrates with RPA tools like UiPath, Automation Anywhere, and Blue Prism to export process maps and drive implementation.
AI-Powered Recommendations
Provides actionable suggestions to optimize productivity, improve compliance, and standardize workflows.
How It Works
Soroco follows a structured, privacy-conscious approach to discovering and optimizing enterprise work:
Install Lightweight Data Collectors
Deploy client-side software (with user consent) to capture real-time user interactions across apps and systems.Aggregate into the Work Graph®
Automatically structure the collected data into a visual and searchable map of actual work execution.Analyze with AI Models
Use machine learning to detect patterns, inefficiencies, compliance gaps, and process fragmentation.Generate Insights
View performance dashboards, automation opportunities, and detailed workflow paths at the team or org level.Export to Automation Tools
Feed discovered workflows into RPA or BPM tools for implementation of automation or process change.
Use Cases
Automation Strategy Planning
Identify the most automatable tasks and quantify their impact before committing development resources.
Operational Efficiency
Discover non-compliant or redundant workflows and take action to streamline execution.
Change Management & Training
Understand how users interact with software tools to design better training programs and smoother rollouts.
Compliance and Risk Mitigation
Track critical process deviations and monitor work execution in regulated environments.
IT Application Rationalization
Discover shadow IT usage and optimize the enterprise software stack by understanding what tools are actually used.
Shared Services Transformation
Improve productivity in high-volume areas like finance, HR, and customer support through task visibility and redesign.
Pricing
Soroco follows a custom enterprise pricing model, which is tailored based on:
Number of users/seats being analyzed
Deployment scale (pilot, business unit, enterprise-wide)
Required integrations and automation export needs
Level of support and onboarding services
Data hosting preferences (cloud or on-prem)
Interested organizations can contact Soroco to request a demo or quote via https://soroco.com/contact.
Strengths
Innovative Work Graph® Technology
Unlike traditional process mining tools, Soroco’s Work Graph provides behavioral insight into actual work as it happens.
Privacy-First Design
Strong emphasis on data protection and employee consent ensures ethical data collection and usage.
Actionable Recommendations
Automatically suggests optimization opportunities, not just raw analytics.
Supports Automation & Transformation
Designed to feed directly into RPA and digital transformation programs.
Scalable Across Functions
Applicable to finance, operations, IT, customer service, HR, and more.
Visual & Accessible Insights
User-friendly dashboards and mapping tools make it easy for business and tech teams to collaborate.
Drawbacks
Requires Deployment and Change Management
Installing data collectors and managing consent may need coordination across departments.
Enterprise Focused
The platform is best suited for mid-to-large enterprises—less accessible for startups or small businesses.
Limited Public Documentation
Due to its proprietary nature, Soroco does not offer open-source components or extensive public technical docs.
Training Curve for Deep Analysis
Fully leveraging the Work Graph’s potential may require onboarding and internal training.
Comparison with Other Tools
Soroco vs. Celonis
Celonis excels in system log-based process mining. Soroco is unique in capturing user behavior directly, offering richer human-centric insights.
Soroco vs. UiPath Task Mining
UiPath’s task mining is integrated into its RPA suite. Soroco provides a more independent and granular behavioral analytics engine.
Soroco vs. Microsoft Power Automate
Power Automate is for low-code automation. Soroco is focused on discovering and analyzing work to inform broader automation strategies.
Soroco vs. FortressIQ (acquired by Automation Anywhere)
Both offer task mining, but Soroco’s Work Graph model provides a more structured and scalable way to map work behavior across teams.
Customer Reviews and Testimonials
While Soroco primarily works with large enterprises under NDA, public partnerships and recognitions include:
“Soroco’s Work Graph is a fundamental innovation. It’s not just task mining—it’s the Google Maps of enterprise work.”
— CIO, Global Financial Services Company
“We saved over 3,000 hours per month by using Soroco to identify and automate redundant tasks.”
— Director of Process Excellence, Fortune 100 Company
“Our digital transformation roadmap is now data-driven, thanks to the clarity Soroco’s insights provided.”
— Head of Automation, Telecom Firm
For additional insights or case studies, visit https://soroco.com/resources.
Conclusion
Soroco is redefining how organizations understand work with its innovative Work Graph® platform, offering a human-centric lens into enterprise operations. By capturing real-time behavior across applications, Soroco helps teams uncover inefficiencies, prioritize automation, and drive measurable impact in their digital transformation journeys.
If your enterprise is investing in automation, compliance, or operational excellence, Soroco provides the insights and infrastructure to make every initiative smarter and more successful.
