Soniva.ai

Soniva.ai is an AI voice agent that handles sales calls, follow-ups, and customer engagement using natural, human-like conversations.

Soniva.ai is an intelligent AI voice agent platform designed to automate outbound sales, lead qualification, appointment scheduling, and customer follow-up calls. Using advanced natural language processing and speech synthesis, Soniva.ai mimics human-like conversations with potential customers, making it a scalable and efficient solution for sales teams and businesses that rely on voice outreach.

By replacing traditional cold calling with AI-driven conversations, Soniva.ai helps businesses reduce costs, scale outbound operations, and improve engagement rates. It acts as a digital sales representative capable of understanding customer intent, answering questions, and scheduling meetings—all without human intervention.


Features

  1. AI-Powered Voice Conversations
    Engages prospects and customers in natural two-way conversations using advanced speech recognition and synthesis.

  2. Outbound Call Automation
    Automates cold calls, follow-ups, and reminders with AI, freeing up human agents for high-value tasks.

  3. Lead Qualification
    Identifies interest level, answers common questions, and qualifies leads before handing them off to sales teams.

  4. Appointment Scheduling
    Integrates with calendar systems to book meetings in real time during AI conversations.

  5. Multilingual Support
    Capable of speaking and understanding multiple languages for international outreach.

  6. CRM Integration
    Syncs with popular CRMs to update lead status, log calls, and add qualified leads to pipelines.

  7. Call Recording and Transcripts
    Provides detailed transcripts and audio recordings of AI conversations for review and compliance.

  8. Customizable Conversation Flows
    Businesses can script and tailor the AI voice agent’s behavior to match specific use cases.

  9. Analytics Dashboard
    Tracks engagement metrics, call outcomes, and conversion rates in a centralized interface.


How It Works

  1. Set Up Your Account
    Create an account at soniva.ai and configure your campaign goals (e.g., cold calls, lead follow-up).

  2. Upload Leads or Integrate CRM
    Add contact lists or connect your CRM to feed leads directly into Soniva.ai.

  3. Customize Call Scripts
    Design the AI conversation flow with prompts, responses, and branching logic.

  4. Launch the Campaign
    The AI voice agent starts calling leads, having human-like conversations, and qualifying them.

  5. Review and Act
    Use call recordings, transcripts, and lead data to follow up, refine messaging, and close deals.


Use Cases

  1. Sales Teams
    Automate outbound outreach and follow-up calls to save time and increase productivity.

  2. Appointment-Based Businesses
    Schedule meetings for consultations, demos, or services using AI-powered voice calls.

  3. Marketing Campaigns
    Launch voice-based lead nurturing campaigns and reactivation efforts.

  4. Customer Support and Feedback
    Conduct post-service calls, collect feedback, or update customer information.

  5. Real Estate and Insurance Agents
    Pre-qualify prospects and book calls with interested clients using AI.


Pricing

Soniva.ai uses a customized pricing model based on call volume, use case, and business needs. While exact pricing is not listed publicly, typical options include:

  1. Free Trial or Demo

    • Test platform features

    • Limited call volume

    • Explore basic capabilities

  2. Starter Plan – Custom Pricing

    • Ideal for startups and small teams

    • Outbound call automation

    • Basic CRM integration

  3. Growth Plan – Custom Pricing

    • Higher call volumes

    • Custom call scripts and flows

    • Appointment scheduling

  4. Enterprise Plan – Custom Pricing

    • Unlimited calls and full API access

    • Dedicated account manager

    • SLA-based support and compliance

For an exact quote, businesses can request a demo at soniva.ai.


Strengths

  • Human-like voice agent reduces dependency on live staff

  • Scalable outreach solution for high-volume call needs

  • Works 24/7, ensuring prompt follow-ups and scheduling

  • Enhances lead qualification before passing to human reps

  • Strong integration with CRMs and calendars

  • Customizable to fit various industries and scripts


Drawbacks

  • Best suited for structured, scriptable conversations

  • May require fine-tuning for industry-specific terms

  • Not designed for complex support or nuanced emotional interactions

  • No public pricing may hinder immediate adoption

  • Requires call compliance considerations in regulated markets


Comparison with Other Tools

  • vs Dialpad AI: Dialpad supports live calls with AI assistance; Soniva.ai handles full AI-driven conversations independently.

  • vs Twilio Voice: Twilio provides infrastructure; Soniva.ai offers a ready-to-use AI agent solution.

  • vs Gong: Gong is for call analysis; Soniva.ai is a proactive outbound caller.

  • vs ChatGPT: ChatGPT is text-based and not optimized for voice conversations; Soniva.ai specializes in voice-first AI.


Customer Reviews and Testimonials

Businesses using Soniva.ai report increased efficiency and reduced manual effort:

  • “Our SDR team doubled productivity with Soniva handling the first contact.”

  • “Leads are now pre-qualified before our reps speak to them—it’s a huge time-saver.”

  • “Surprisingly natural voice—some clients didn’t realize it wasn’t a real person.”

As adoption grows, more success stories are expected from sales and support teams.


Conclusion

Soniva.ai is a powerful AI voice agent platform that redefines how businesses manage outbound communication. By automating cold calls, lead qualification, and appointment scheduling with natural-sounding conversations, Soniva.ai saves time, scales outreach, and improves sales funnel efficiency.

For teams looking to modernize their call operations and reduce manual overhead, Soniva.ai offers a future-ready solution with intelligent voice automation at its core.