Humanforce is an all-in-one workforce management platform designed to help shift-based businesses simplify scheduling, time and attendance, payroll integration, and employee engagement. With a focus on industries such as hospitality, healthcare, retail, security, and aged care, Humanforce offers tailored solutions that improve operational efficiency while empowering frontline workers.
The platform enables organizations to manage labor compliance, reduce administrative overhead, and build better workforce experiences through intuitive tools. Whether it’s optimizing rosters, tracking labor costs in real time, or enhancing communication with staff, Humanforce helps businesses get the most out of their teams while maintaining compliance and control.
As the nature of work continues to evolve, Humanforce supports modern workforce strategies with features designed for flexibility, visibility, and smarter decision-making.
Features
Smart Rostering: Humanforce’s scheduling engine uses demand data, availability, and compliance rules to automatically create optimized rosters, reducing time spent on manual planning.
Time and Attendance: Employees can clock in and out via mobile, kiosk, or biometric devices. Real-time attendance tracking ensures accuracy and simplifies payroll processing.
Award Interpretation & Compliance: The platform automatically calculates pay rates and entitlements based on modern awards, enterprise agreements, and labor laws, helping businesses remain compliant.
Payroll Integration: Humanforce integrates seamlessly with leading payroll providers, enabling faster and more accurate processing.
Employee Mobile App: Staff can view schedules, request leave, swap shifts, and receive updates through the Humanforce mobile app, improving communication and engagement.
Demand-Based Scheduling: Align staffing with real-time demand to avoid over- or under-staffing, improving customer service and labor cost control.
Analytics and Reporting: Gain insights into workforce trends, costs, absenteeism, and compliance through dashboards and customizable reports.
Engagement and Feedback: Built-in tools allow managers to collect employee feedback and track engagement levels to improve retention and satisfaction.
Workforce Forecasting: Predict labor needs using historical data and demand forecasting tools, supporting proactive staffing strategies.
Multiple Location Support: Humanforce supports complex organizational structures, making it suitable for franchises and multi-site operations.
How It Works
Humanforce operates as a cloud-based platform accessible via desktop and mobile devices. The system integrates with business tools such as payroll, HRIS, and point-of-sale systems, pulling data into a centralized hub for workforce planning and operations.
To begin, managers input business rules, staff availability, and compliance requirements into the platform. Humanforce then generates optimized schedules based on employee qualifications, preferences, and labor demand forecasts.
Employees interact with the platform through a self-service mobile app, where they can manage their own schedules, submit availability, or swap shifts—subject to manager approval. The system updates rosters in real time, ensuring visibility across the team.
Time and attendance are recorded through secure clock-in methods, and the data feeds directly into payroll processing. The platform’s automation capabilities minimize manual errors and save administrative time.
Humanforce also provides dashboards that track key workforce metrics, such as cost per shift, attendance patterns, and engagement levels, enabling data-driven decision-making.
Use Cases
Hospitality Businesses: Streamline scheduling and labor compliance across restaurants, hotels, and event venues with large, variable shifts.
Aged Care Facilities: Ensure compliant, round-the-clock staffing to meet care standards and support a high-quality resident experience.
Retail Chains: Coordinate scheduling and staffing across multiple stores, reducing labor costs while maintaining customer service levels.
Security Firms: Manage guard assignments, time tracking, and compliance for mobile or onsite teams with real-time location awareness.
Healthcare Providers: Balance staff availability, compliance requirements, and patient demand through smart scheduling and communication tools.
Franchise Operations: Manage workforce operations across locations while maintaining centralized oversight and consistency.
Temporary Staffing Agencies: Deploy, schedule, and track contingent workers across clients with flexibility and control.
Pricing
Humanforce does not publish fixed pricing plans on its website. Instead, it offers custom pricing based on the size of your organization, number of users, features needed, and industry-specific requirements.
Interested businesses can book a demo or request a custom quote directly via https://humanforce.com to receive tailored pricing information.
The platform offers modular options, allowing organizations to pay for only the features they use. This pricing flexibility ensures that small, medium, and large enterprises can benefit from Humanforce based on their specific operational needs.
Strengths
Humanforce’s primary strength lies in its specialization for shift-based industries. Unlike generic workforce tools, it caters to the unique challenges of hourly workforces, such as variable shifts, labor law compliance, and multi-site coordination.
Its smart rostering and award interpretation engine stand out for businesses operating under complex wage rules, reducing compliance risks and payroll errors.
The employee-centric design enhances communication, autonomy, and engagement, especially for frontline workers who are often underserved by enterprise software.
Integration with payroll and demand systems improves overall efficiency, while its mobile app makes self-service accessible and intuitive for staff.
The platform also scales well with growing organizations, supporting both single-location operations and large, distributed enterprises.
Drawbacks
As a specialized platform, Humanforce may be more complex than necessary for businesses that do not operate shift-based or hourly teams.
The lack of public pricing makes it harder for small businesses to quickly compare costs without booking a demo.
While the platform is highly configurable, new users may experience a learning curve during setup and onboarding, particularly in industries with complex award structures.
Some advanced features, such as labor forecasting and engagement analytics, may require additional modules or costs depending on the subscription plan.
Integration with certain third-party tools may require custom setup or assistance from Humanforce’s support team, depending on the systems already in use.
Comparison with Other Tools
Humanforce competes with other workforce management platforms such as Deputy, UKG (Ultimate Kronos Group), ADP Workforce Now, and Workday.
Compared to Deputy, which is also strong in shift scheduling, Humanforce offers more robust compliance and award interpretation tools, making it a better fit for industries like aged care or healthcare.
Against platforms like UKG or Workday, Humanforce is more lightweight and industry-specific, focusing tightly on hourly workforce management rather than full-scale HCM or ERP systems.
ADP Workforce Now includes broader HR and payroll features but lacks Humanforce’s specialized demand-driven scheduling and frontline engagement tools.
Humanforce’s strength lies in its purpose-built design for shift-based operations, making it a more effective choice for businesses with complex scheduling and compliance needs.
Customer Reviews and Testimonials
Humanforce is trusted by over 500,000 users across various industries and has been adopted by companies in hospitality, healthcare, security, and retail. According to customer feedback featured on the website and industry platforms:
Customers appreciate the platform’s ability to simplify scheduling, reduce payroll errors, and ensure compliance with industry-specific labor laws.
Many users report significant time savings in admin work, better employee communication, and improved visibility into labor costs.
Frontline workers appreciate the intuitive mobile app, which allows them to easily manage their shifts and stay informed.
Some customers highlight the responsiveness of Humanforce’s support team and the flexibility of the platform to accommodate changing operational needs.
Organizations that manage high volumes of casual staff or multiple locations especially value Humanforce’s ability to scale seamlessly and maintain operational control.
Conclusion
Humanforce is a powerful, purpose-built workforce management solution for organizations that depend on shift-based or hourly teams. With features tailored to the needs of frontline workers and managers alike, it simplifies complex tasks such as scheduling, time tracking, compliance, and employee engagement.
By automating critical workflows and enabling real-time insights, Humanforce helps businesses reduce costs, improve operational efficiency, and foster a more connected and empowered workforce.
Whether you’re running a retail chain, aged care facility, hospitality venue, or healthcare organization, Humanforce offers the tools and intelligence to help you manage your workforce effectively and ethically.
