HelloSelf is a digital therapy platform that connects individuals with highly qualified psychologists and therapists for online mental health support. Built on the mission to make mental well-being accessible, personal, and effective, HelloSelf offers tailored one-to-one therapy, life coaching, and self-guided tools—all from the comfort of your home.
Focused on clinical excellence, HelloSelf only partners with accredited psychologists and therapists registered with regulatory bodies like the HCPC (Health and Care Professions Council). This ensures that every user receives professional, evidence-based care through a secure, easy-to-use platform.
The service is designed for people facing a wide range of emotional challenges, from anxiety and depression to trauma, relationships, and workplace stress. HelloSelf supports individuals, couples, and organizations looking for expert mental health care delivered digitally and with discretion.
Features
Personalized Therapy Matching
Users are matched with a therapist based on their needs, preferences, and goals, ensuring a high degree of alignment and therapeutic success.
Accredited Psychologists and Therapists
HelloSelf only works with fully qualified, HCPC-registered psychologists and BACP-registered therapists, offering clinical confidence and trust.
Video Therapy Sessions
All therapy takes place online via secure video calls, allowing users to attend sessions from wherever they feel most comfortable.
Digital Therapy Tools
Between sessions, users have access to personalized digital content, exercises, and tools that reinforce learning and support progress.
Goal Tracking and Progress Reports
Therapists and users can collaboratively track emotional and behavioral progress through structured feedback and secure progress tracking.
Support for Various Issues
HelloSelf supports therapy for anxiety, depression, trauma, stress, relationship issues, workplace challenges, and more.
Corporate and Insurance Partnerships
HelloSelf partners with employers and private health insurers to offer mental health support as part of broader employee wellbeing initiatives.
Private and Confidential
All sessions and user data are stored securely, following GDPR and industry best practices to ensure complete privacy.
How It Works
Getting started with HelloSelf begins with a short sign-up process, where users answer a few questions about what they’re facing and what type of support they’re seeking. Based on this information, HelloSelf matches them with a qualified therapist best suited to their needs.
Once matched, the user can book a video session at a time that works for them. During sessions, therapists use evidence-based approaches such as CBT (Cognitive Behavioural Therapy), ACT (Acceptance and Commitment Therapy), and other personalized methods to help users address their challenges.
After each session, therapists may share notes, personalized exercises, or resources through the HelloSelf platform to continue growth and reflection between appointments. Users can monitor their goals and improvements over time using built-in progress tracking tools.
HelloSelf also integrates with several private health insurers and corporate wellness programs, allowing more people to access therapy without financial barriers.
Use Cases
Individuals Seeking Therapy
People experiencing anxiety, low mood, or stress turn to HelloSelf for structured therapy that fits into their lifestyle and schedule.
Workplace Mental Health Support
Employees receive therapy as part of workplace wellness packages, improving emotional resilience, focus, and overall wellbeing.
Couples and Relationship Counseling
HelloSelf provides relationship-focused therapy to help couples navigate communication, trust, and life transitions.
Support for Life Events
Users dealing with grief, loss, trauma, or major life changes find HelloSelf useful for emotional support and coping strategies.
Clinical Treatment of Mental Health Conditions
People diagnosed with conditions such as depression, PTSD, OCD, or eating disorders use HelloSelf as part of their treatment plan with licensed professionals.
Preventive Mental Health
Even without a specific diagnosis, individuals can use HelloSelf to strengthen emotional awareness, improve habits, and boost overall wellbeing.
Pricing
HelloSelf offers flexible pricing based on therapist experience and session type. Here’s a general outline of what users can expect:
Therapy Sessions
Prices typically range between £90 and £140 per session, depending on the therapist’s qualifications and specialization.
Initial Consultation
Some therapists offer a free or lower-cost initial consultation to determine fit and needs before committing to ongoing sessions.
Insurance Coverage
HelloSelf partners with several private health insurers such as AXA Health and Vitality, making it easier for users to access therapy through insurance plans.
Corporate Packages
For companies, HelloSelf offers custom wellness programs and pricing tailored to employee mental health support needs.
HelloSelf encourages users to contact their team directly to find a plan or therapist that suits their budget and situation. You can explore more on their official pricing page.
Strengths
HelloSelf stands out for its clinical credibility and therapist quality. Unlike many general wellness apps, HelloSelf is built specifically for therapy, with a network of psychologists who meet high regulatory standards. This provides users with confidence that they’re receiving evidence-based care.
Its digital platform is intuitive, secure, and structured to support therapy in a meaningful way beyond just video calls. Tools like shared notes, progress tracking, and self-guided exercises make the therapeutic process more engaging and personalized.
It also caters to a wide audience—from individuals and couples to businesses—making it a versatile option for mental health support. The added benefit of insurance integration increases accessibility for users who might otherwise face financial barriers to care.
Drawbacks
One of the limitations of HelloSelf is the cost. While the service offers top-tier care, the pricing may be out of reach for individuals without insurance or corporate coverage. Currently, there is no free tier or significant low-cost option available.
The platform is also focused primarily on the UK market. While sessions can technically be accessed from anywhere, therapist availability, licensing, and insurance compatibility are most relevant for UK-based users.
Another drawback is the lack of group therapy or community features. For users who benefit from peer interaction, HelloSelf is focused solely on one-to-one care.
Comparison with Other Tools
HelloSelf can be compared with platforms like BetterHelp, Talkspace, and My Online Therapy.
Compared to BetterHelp and Talkspace, which operate globally and use a wide range of therapists, HelloSelf offers more clinical control by working only with HCPC and BACP-registered professionals. This makes it more aligned with NHS-level care and trusted private practices.
My Online Therapy is another UK-based service that also offers video sessions, but HelloSelf distinguishes itself with better digital tools between sessions and strong partnerships with insurers and businesses.
While BetterHelp offers unlimited messaging, HelloSelf focuses on depth and personalized therapy with fewer distractions. It’s not a mass-market wellness app—it’s a structured clinical service with digital convenience.
Customer Reviews and Testimonials
Users consistently praise HelloSelf for the quality of care, professionalism of therapists, and the platform’s ease of use. Many mention how quickly they were matched with the right therapist and how helpful the personalized exercises were between sessions.
HelloSelf also receives strong feedback from corporate users, with HR leaders appreciating how easy it is to offer therapy as a benefit while ensuring confidentiality for their employees.
Patients note that the ability to track progress and revisit therapist notes adds value beyond traditional therapy. Others find comfort in the fact that they’re working with registered professionals, offering reassurance about clinical standards.
You can find more testimonials and reviews on HelloSelf’s official website or through mental health discussion forums and employer review platforms.
Conclusion
HelloSelf is redefining how professional therapy is accessed in a digital world. With its focus on quality care, convenience, and clinical credibility, it makes therapy more approachable for individuals who want support without compromise.
Whether you’re managing anxiety, working through trauma, or simply want to understand yourself better, HelloSelf provides a reliable, secure, and highly personalized platform for mental wellness.
For companies and insurers, HelloSelf offers a scalable solution that brings real mental health support into people’s everyday lives—wherever they are, and whenever they need it.
