Emocional is a mental health platform combining AI-powered therapy, licensed human therapists, and personalized emotional support to improve mental well-being. Designed for individuals and companies alike, Emocional provides on-demand access to AI chat therapy, video sessions with professionals, emotional assessments, and tailored mental health programs. Its mission is to make mental health care affordable, accessible, and proactive by using a blend of artificial intelligence and human expertise.
Features
Emocional delivers a robust suite of mental health services, offering both AI tools and human-led support:
AI Chat Therapy: Access instant therapeutic conversations with a trained AI designed to support mental well-being and emotional regulation.
Video Therapy Sessions: Schedule one-on-one sessions with licensed psychologists and therapists for in-depth support.
Emotional Health Assessments: Complete clinically informed assessments to receive personalized insights into emotional and psychological health.
Custom Programs: Participate in personalized mental health programs and exercises designed for specific goals like stress relief, anxiety reduction, and emotional balance.
24/7 Availability: The AI chat is accessible at all times, providing users with continuous support even outside business hours.
Multilingual Support: The platform supports multiple languages to accommodate global users.
Corporate Mental Health Solutions: Emocional offers custom wellness plans for businesses, improving employee emotional resilience and reducing burnout.
Private and Secure: All user data is encrypted and handled according to high privacy standards, ensuring confidentiality across all interactions.
How It Works
Emocional operates through a web and mobile platform that allows users to engage with AI therapy or licensed professionals based on their needs.
Users begin by signing up and optionally completing an emotional health assessment. Based on their responses, Emocional suggests either self-guided therapy with its AI chatbot or professional support via scheduled video sessions.
The AI chat uses therapeutic frameworks such as CBT (Cognitive Behavioral Therapy) to offer structured guidance, emotional validation, and reflective conversation. It is available 24/7 for check-ins, stress management, and thought processing.
For more in-depth care, users can book sessions with Emocional’s network of licensed mental health professionals, selecting based on specialty, language, or availability.
Corporate users can also onboard employees onto Emocional through a dedicated employer portal, giving teams access to both AI and human support tools.
Use Cases
Emocional serves a wide audience of individuals, teams, and mental health-conscious organizations:
Individuals Seeking Therapy: Access professional-grade mental health support without waiting weeks for an appointment.
Employees Managing Stress: Use Emocional to reduce work-related anxiety, burnout, or emotional fatigue with both self-guided and professional tools.
HR & Leadership Teams: Provide staff with personalized mental wellness support to improve morale and emotional resilience.
Students: Receive mental health guidance in a private, accessible format during periods of academic stress or emotional difficulty.
Remote Workers: Engage with AI therapy or professional support regardless of location or time zone.
People New to Therapy: Explore mental health support at your own pace with Emocional’s AI before transitioning to a licensed therapist.
Pricing
As of the latest data available on the official Emocional website, the platform offers both individual and corporate pricing options. Specific prices are not publicly listed and are typically shared upon inquiry or after creating an account.
Emocional provides:
Free Access
AI chat for emotional support
Initial self-assessments
Access to limited self-help content
Premium Access (Individual Plan – pricing upon inquiry)
Unlimited AI chat therapy
Personalized programs
Video sessions with therapists (charged per session or included depending on plan)
Business Plans (Custom pricing)
Enterprise onboarding
Employee usage analytics
HR dashboard and reporting
Scalable access to AI and human therapists
Wellness workshops and training
Emocional offers a trial period or demo for enterprise clients. For full details, users must sign up or contact Emocional directly.
Strengths
Emocional offers several key strengths that make it a competitive solution in the mental health space:
Combines AI therapy with real human therapist access
Affordable and scalable for both individuals and teams
24/7 availability with multilingual support
Personalization through assessments and structured programs
High privacy and data security standards
Business solutions built to reduce employee burnout and improve well-being
Evidence-based therapeutic approaches
No waiting time to access emotional support
Drawbacks
While Emocional is highly functional, it has some limitations:
Pricing is not transparent on the website and requires inquiry
AI support is helpful but may lack the nuance of human therapy in complex cases
Video sessions may have limited availability depending on user location or language preference
Currently focused primarily on Spanish- and Portuguese-speaking markets
Not a replacement for emergency mental health care or crisis intervention
Comparison with Other Tools
Emocional can be compared to platforms like BetterHelp, Woebot, and Wysa:
BetterHelp: Offers access to licensed therapists via video or messaging. Emocional adds value by also offering AI support for immediate, daily interaction.
Woebot: An AI-only chatbot based on CBT. Emocional enhances this model with the option to escalate to real therapy when needed.
Wysa: Combines AI chat with coaching. Emocional takes it further with licensed therapy sessions and enterprise solutions.
Emocional’s strength lies in its hybrid model—combining scalable AI support with professional care and tailored business solutions.
Customer Reviews and Testimonials
Emocional is positively reviewed by both individuals and enterprise clients. According to feedback shared on the platform, users report feeling more emotionally balanced, less stressed, and better equipped to manage anxiety thanks to the 24/7 support.
Corporate clients note improved employee satisfaction, reduced burnout indicators, and higher engagement with wellness programs.
One user mentioned feeling “heard and supported” even during late hours, thanks to the AI chat. Others highlighted the smooth experience in transitioning from AI sessions to human therapists when needed.
Reviews emphasize the platform’s ease of use, reliability, and the value of combining instant AI access with scheduled professional care.
Conclusion
Emocional is a modern, scalable mental health platform that offers comprehensive emotional support through a mix of AI-driven therapy and licensed human professionals. Whether you are an individual looking for accessible mental health tools or an organization seeking to invest in employee well-being, Emocional delivers a flexible, private, and effective solution.
Its AI chatbot provides immediate support, while the option to book real therapy sessions ensures that deeper needs are met. With multilingual capabilities and a strong commitment to mental health innovation, Emocional stands out as a valuable tool for improving emotional resilience in both personal and workplace contexts.
