Duration AI is a meeting intelligence platform that helps teams turn everyday meetings into a source of actionable insights. Powered by advanced AI, Duration records, transcribes, and summarizes conversations in real-time, capturing key decisions, questions, and action items. The platform was built with remote and hybrid teams in mind, helping them remain aligned without the burden of manual notetaking or post-meeting follow-ups.
Whether it’s a strategy meeting, a sales call, or a product update, Duration ensures all important content is captured, searchable, and ready to be shared with the right people. It functions as a silent participant that joins meetings, records content, and automatically delivers summaries and insights.
Features
Duration AI comes with a wide range of features designed to automate the process of documenting and sharing meeting content. It automatically records scheduled meetings once connected to your calendar and conferencing platform. The tool transcribes spoken dialogue into highly accurate, time-stamped transcripts. After each session, it provides a smart summary that includes key points, decisions made, and next steps.
A searchable meeting archive lets users revisit specific discussions, filter by keywords, and extract relevant content from past meetings. Action items are highlighted and organized, helping teams remain on track with responsibilities and deadlines. Duration also integrates smoothly with tools such as Google Calendar, Zoom, Microsoft Teams, and Slack to streamline workflows.
How It Works
To begin, users sync their Duration AI account with their calendar and conferencing platforms. Duration then auto-joins scheduled meetings as a passive participant. Once in the meeting, it records the conversation and transcribes the audio in real-time using AI-driven natural language processing.
After the meeting concludes, Duration uses its proprietary summarization engine to create a concise summary of what was discussed. This includes high-level takeaways, action items, decisions, and any follow-ups. Users can access this information through the Duration dashboard and share it with team members or export it to other tools.
Use Cases
Duration AI offers value across various professional settings. Product teams can use it to document sprint planning meetings and retrospectives, ensuring all decisions and tasks are recorded. Sales professionals can benefit from automatic call recordings and follow-up summaries to improve lead tracking and customer relationship management.
Customer success teams can document client calls, capturing support issues and next steps clearly. Executives can stay updated on meetings they can’t attend by reviewing summaries. HR professionals can record interviews and evaluations to ensure accurate documentation. Project managers can keep track of progress updates and task assignments with minimal effort.
Pricing
Duration AI offers a range of pricing options designed to suit individuals, small teams, and enterprises.
The Free plan includes 5 hours of transcription per month and 7-day transcript retention. It’s best suited for light users or those wanting to test the platform.
The Pro plan is priced at $15 per user per month and includes unlimited recordings, 30-day retention, full transcription access, and smart summaries.
The Business plan offers custom pricing for larger teams and includes enterprise-level features such as advanced admin controls, API access, SSO support, and priority customer service.
For enterprise users with complex needs, Duration also provides custom solutions with tailored integrations and dedicated account management.
Strengths
Duration AI’s biggest strength is its ability to turn meetings into usable data without requiring manual input. Its transcription and summarization engines are highly accurate and context-aware, making it reliable for capturing nuanced discussions. The user interface is intuitive and accessible, suitable for professionals without technical backgrounds.
Its ability to integrate with common workplace tools ensures that teams can use it within existing workflows. The action item tracking and searchable archive significantly enhance team collaboration and operational efficiency.
Drawbacks
While Duration AI is a powerful solution, there are some limitations. The free tier is relatively restrictive, with limited usage hours and short retention periods. Users with high meeting volumes will likely need to upgrade to a paid plan.
Currently, Duration is best optimized for English and lacks broad multilingual support. Teams working across different languages may encounter limitations. The platform also depends on internet connectivity and cloud infrastructure, making it unsuitable for teams that operate in offline or high-security environments where external recording is not permitted.
Comparison with Other Tools
Compared to competitors like Fireflies.ai, Otter.ai, and Fathom, Duration stands out for its emphasis on generating actionable insights, not just meeting summaries. While most alternatives offer transcription and basic summaries, Duration places a strong focus on capturing decisions and next steps.
Unlike Otter.ai and Fireflies.ai, which offer broader language support and voice command options, Duration focuses more on team collaboration and knowledge management. Fathom, a free Zoom meeting assistant, provides real-time highlights but lacks the deep meeting search and action item features Duration offers.
Duration’s enterprise-friendly controls and focus on long-term knowledge archiving make it a more strategic tool for teams that rely heavily on meetings to drive work forward.
Customer Reviews and Testimonials
Users have responded positively to Duration AI on platforms such as Product Hunt. Many praise the tool for reducing meeting fatigue and eliminating the need for manual note-taking. The ability to search across meeting transcripts and instantly pull up key discussion points has been noted as a major time-saver.
One product manager shared that Duration “feels like having a personal assistant in every call,” while a sales executive appreciated the tool for helping them stay on top of follow-ups without rewatching entire recordings. Reviews consistently highlight Duration’s accuracy, user-friendliness, and the value it adds to day-to-day operations.
Conclusion
Duration AI is a highly capable meeting assistant that goes beyond transcription and note-taking. It serves as a central platform for capturing, storing, and sharing critical meeting content, helping teams move faster and communicate more effectively. With features tailored for product, sales, HR, and executive use cases, Duration is versatile and scalable for teams of all sizes.
For organizations looking to maximize the value of every meeting and reduce manual admin work, Duration AI offers a compelling solution. Its ability to generate structured, actionable insights from unstructured conversation sets it apart in the meeting intelligence space.
