Blue Prism is a leading provider of enterprise-grade robotic process automation (RPA) and intelligent automation (IA) solutions. Designed for large-scale operations, Blue Prism helps businesses automate repetitive, rules-based tasks across systems and departments—improving speed, accuracy, and compliance while reducing operational costs.
Acquired by SS&C Technologies in 2022, Blue Prism continues to evolve as part of the SS&C Blue Prism platform, blending RPA with artificial intelligence (AI), machine learning (ML), and intelligent document processing (IDP). The platform enables enterprises to build digital workforces—software robots that operate alongside human employees to execute processes efficiently and consistently.
Trusted by organizations across banking, healthcare, insurance, and telecom, Blue Prism empowers businesses to scale automation securely, with centralized control, governance, and analytics.
Features
Robotic Process Automation (RPA)
Automate high-volume, rules-based tasks across legacy and modern systems with resilient, scalable software robots.
Intelligent Automation (IA)
Enhance RPA with AI and cognitive technologies to manage unstructured data, make decisions, and adapt to changing inputs.
Intelligent Document Processing (IDP)
Extract and process data from PDFs, scanned forms, and emails using built-in OCR and ML capabilities.
Process Discovery and Mining
Identify automation opportunities with advanced analytics and task mining tools to guide where automation will deliver the most ROI.
Blue Prism Control Room
Centralized dashboard for monitoring, managing, and scheduling digital workers across departments and regions.
Reusable Components and Libraries
Access a growing library of pre-built automation components via the Blue Prism Digital Exchange (DX).
Scalable Architecture
Support thousands of concurrent automations across distributed IT environments with high availability and failover capabilities.
Enterprise-Grade Security
Includes encryption, role-based access control, audit logs, and compliance with industry regulations like GDPR and HIPAA.
Cloud and Hybrid Deployment
Deploy automations on-premise, in private or public clouds, or via SaaS through SS&C Blue Prism Cloud.
Low-Code Interface
Design automation flows using a visual interface that simplifies collaboration between business users and IT teams.
How It Works
Blue Prism’s platform enables organizations to create and manage a digital workforce that mimics human interactions with systems:
Design Automation
Business users and developers use the Blue Prism Studio to define processes visually—no deep coding knowledge required.Train and Deploy Bots
Software robots are assigned roles (e.g., invoice processing, report generation) and deployed to perform tasks 24/7.Integrate with Systems
Bots interact with applications, databases, and APIs across the enterprise using secure credentials and governance policies.Monitor and Optimize
IT and business leaders monitor bot performance in real-time through the Control Room, and refine workflows as needed.Scale Across Functions
Organizations expand automation to finance, HR, IT, customer service, and other areas, optimizing cross-functional processes.
Use Cases
Finance and Accounting
Automate accounts payable/receivable, reconciliations, financial reporting, and regulatory compliance tasks.
Healthcare
Accelerate patient onboarding, claims processing, and clinical data management while ensuring HIPAA compliance.
Banking and Insurance
Streamline loan processing, KYC, fraud detection, and underwriting tasks with automated workflows.
Customer Service
Handle service requests, update CRM systems, and triage support tickets with bots that work across channels.
Human Resources
Automate onboarding, payroll processing, employee record updates, and benefits administration.
IT Operations
Execute software provisioning, password resets, system monitoring, and user access management without manual effort.
Pricing
Blue Prism does not list standard pricing on its website. Costs depend on:
Number of digital workers (bots)
Deployment model (on-premises, cloud, hybrid)
Platform modules (RPA, IDP, AI capabilities)
Support level and professional services
For tailored pricing, prospective customers can request a demo or consultation at https://www.blueprism.com/contact/.
Strengths
Enterprise-Ready Automation
Designed for large organizations with complex systems and strict compliance requirements.
Powerful Governance Tools
Advanced control features ensure security, auditability, and scalability across global operations.
Strong Ecosystem
Supported by the Blue Prism Digital Exchange (DX) and an extensive partner network for automation components and services.
AI Integration
Combines traditional RPA with cognitive automation for unstructured data handling and smart decision-making.
Deployment Flexibility
Choose between on-premise, private cloud, public cloud, or fully managed SaaS via SS&C Blue Prism Cloud.
Proven Track Record
Used by over 2,000 global enterprises, including Fortune 500 companies in regulated industries.
Drawbacks
Complex Implementation for SMBs
Blue Prism’s enterprise focus may present a steep learning curve and overhead for smaller organizations.
Limited Self-Service Options
Unlike lightweight RPA tools, Blue Prism often requires IT involvement and structured governance for deployment.
Higher Cost Structure
Pricing and licensing may be cost-prohibitive for organizations seeking simpler or smaller-scale automations.
Not Fully No-Code
While low-code features exist, non-technical users may still need assistance for advanced automations or integrations.
Comparison with Other Tools
Blue Prism vs. UiPath
UiPath offers broader appeal to developers and SMBs, with a more flexible Studio. Blue Prism is stronger in centralized governance and control for enterprise-scale deployments.
Blue Prism vs. Automation Anywhere
Both offer intelligent automation, but Blue Prism emphasizes resilience and security in regulated industries, while Automation Anywhere focuses on cloud-native capabilities.
Blue Prism vs. Power Automate (Microsoft)
Power Automate is ideal for Microsoft-centric environments and small to midsize businesses. Blue Prism is better for complex, multi-system automations at scale.
Blue Prism vs. SS&C Blue Prism Cloud
SS&C Blue Prism Cloud offers a fully managed SaaS version of Blue Prism, ideal for companies seeking faster deployment and lower infrastructure management overhead.
Customer Reviews and Testimonials
Blue Prism has been positively reviewed on enterprise platforms such as G2 and Gartner Peer Insights:
“With Blue Prism, we’ve automated more than 80 processes across finance and HR, resulting in massive time savings and accuracy improvements.”
— Global Operations Manager, Fortune 100 Retailer
“The control and scalability of Blue Prism made it our top choice for enterprise automation.”
— IT Director, Financial Services
“It took just a few weeks to deploy bots that now handle thousands of transactions per day without error.”
— Digital Transformation Lead, Insurance Firm
Conclusion
Blue Prism is a robust, scalable automation platform that delivers intelligent automation at enterprise scale. By combining RPA, AI, and low-code tools, it empowers organizations to create digital workforces that drive efficiency, accuracy, and cost savings across all business functions.
For large enterprises seeking secure, compliant, and extensible automation, Blue Prism offers one of the most mature platforms on the market today.
