VetRec is an AI powered veterinary documentation and workflow platform built specifically for veterinarians, veterinary clinics and larger veterinary organizations. Its core AI Scribe listens to consultations and converts conversations into structured medical records, including SOAP notes.
The platform is designed to reduce the administrative burden associated with clinical documentation. Instead of typing detailed notes during or after appointments, veterinarians can record consultations and allow VetRec to prepare the initial medical record automatically. The generated documentation can then be reviewed before being transferred into the clinic’s practice information management system.
VetRec has expanded beyond basic AI transcription. Its platform includes patient intake, Records Recap for summarizing medical histories, phone call documentation, customizable templates, Case Board, communication coaching and D.A.V.I.D., an AI clinical assistant.
According to VetRec, the platform is used by more than 20,000 veterinary professionals and supports integrations with multiple veterinary practice management systems.
Features
AI Veterinary Scribe
VetRec records veterinary consultations and uses AI to transform the conversation into organized clinical documentation. This allows veterinarians to concentrate more fully on the animal and its owner rather than continuously typing notes.
Automated SOAP Notes
The AI Scribe can automatically organize relevant information into SOAP notes covering subjective information, objective findings, assessment and treatment plans.
Custom Templates
VetRec provides more than 30 specialty templates along with a template builder. Veterinary professionals can customize the structure, terminology, level of detail and formatting of their documentation.
Records Recap
Records Recap helps veterinarians review lengthy patient histories. Instead of manually reading through extensive previous records, users can generate a summarized view of important clinical information.
Multi Pet Visits
VetRec supports consultations involving multiple animals. This can be particularly useful when several pets from the same household are seen during a single appointment.
Phone Call Documentation
The platform can capture and summarize veterinary phone conversations. This helps clinics maintain records of client communications without requiring staff to manually type every call summary.
PIMS Integration
VetRec supports integrations with veterinary practice information management systems. Generated records can be transferred into existing clinical workflows, reducing duplicate data entry.
Digital Intake
The platform includes tools for collecting patient and client information before consultations. This can help veterinary teams organize information before the veterinarian begins the examination.
Case Board
Case Board provides a way for veterinary teams to organize and track active cases, helping staff maintain visibility over ongoing clinical work.
D.A.V.I.D. AI Assistant
D.A.V.I.D. is VetRec’s AI assistant designed to provide veterinary professionals with information and insights within their workflow.
Communication Coaching
VetRec includes AI based coaching capabilities intended to help veterinary professionals review and improve communication with clients.
AI Receptionist
VetRec also offers an AI receptionist for veterinary clinics. It can answer calls, assist with appointment booking and rescheduling, capture messages and summarize conversations. Complex or sensitive situations can be routed to clinic staff according to established protocols.
The AI receptionist is intended for administrative workflows and does not replace licensed veterinary professionals for clinical decisions.
Specialty Workflows
VetRec supports different veterinary environments, including general practice, emergency medicine and specialty referral practices. Templates and documentation workflows can be adapted to different types of veterinary consultations.
How It Works
First, the veterinarian opens VetRec and starts a new patient visit.
The patient name and appropriate documentation template can be selected before recording begins.
The veterinarian obtains the required consent for recording and starts recording the consultation.
VetRec captures the conversation while the veterinarian examines the patient and speaks with the pet owner.
After the consultation, the recording is stopped and the appropriate template is selected.
VetRec processes the conversation and generates the medical documentation. According to its help documentation, notes are generated in approximately 30 seconds on average.
The veterinarian then reviews the AI generated information, makes any necessary corrections and finalizes the record.
Completed notes can be transferred into a supported veterinary practice management system or incorporated into the clinic’s normal documentation workflow.
Use Cases
General Veterinary Practices: Veterinarians can automate routine documentation for wellness examinations, sick visits, vaccinations, rechecks and other common appointments.
Emergency Veterinarians: Emergency teams can record fast moving consultations and procedures while reducing the need to reconstruct detailed notes later.
Specialty Veterinary Hospitals: Specialists can use customized templates and AI documentation for more complex clinical cases.
Veterinary Clinics: Clinics can standardize documentation across multiple veterinarians while reducing administrative workloads.
Veterinary Technicians and Assistants: Support staff can use VetRec for documentation, phone calls and other communication related tasks.
Front Desk Teams: Clinics can use its phone and AI receptionist capabilities to capture inquiries, appointment requests and messages.
Multi Location Veterinary Groups: Enterprise features can support larger organizations that need administrative controls, reporting and standardized documentation across locations.
Relief and Locum Veterinarians: Veterinarians working at different clinics can maintain a more consistent documentation workflow.
Veterinary Students: Students can use the platform to become familiar with AI assisted clinical documentation. VetRec currently offers eligible veterinary students free platform access during veterinary school.
Animal Welfare Organizations: Shelters, rescue organizations and nonprofit veterinary programs may qualify for special nonprofit pricing.
Pricing
VetRec offers a 14 day free trial without requiring a credit card.
The Annual Plan costs $99 per veterinarian per month when billed annually. It includes one veterinarian, unlimited visits, phone call integration, unlimited seats for technicians and front desk staff, more than 30 specialty templates, a template builder, multi pet support, Records Recap, one click PIMS transfer, unlimited one to one webinars and the D.A.V.I.D. AI Agent.
The Monthly Plan costs $150 per veterinarian per month when billed monthly and includes the same major features.
A Custom Plan is available for larger organizations. Pricing is provided by contacting VetRec. Enterprise capabilities can include 24/7 priority support, a dedicated account manager, Single Sign On, analytics reports, an administrative dashboard, role based access controls, custom data agreements and a 99.99% uptime SLA.
VetRec also provides free access to enrolled veterinary students and offers special arrangements for relief veterinarians and eligible nonprofit animal welfare organizations.
Pricing and plan features may change, so users should confirm the latest details before subscribing.
Strengths
One of VetRec’s main strengths is its veterinary specific focus. It is not simply a general purpose meeting transcription tool adapted for medical use.
Its automated SOAP note generation can substantially reduce the amount of time veterinarians spend manually preparing clinical records.
The combination of AI Scribe, Records Recap, templates, phone documentation, intake, Case Board and AI assistance creates a broader workflow platform rather than a standalone transcription service.
Support for more than 30 specialty templates and a custom template builder provides flexibility for different types of veterinary practices.
PIMS integrations are another important advantage because they can reduce the need to manually transfer AI generated notes into existing practice systems.
The availability of unlimited support staff seats on standard plans may also make the platform practical for clinics where veterinarians, technicians and front desk teams work together.
Drawbacks
VetRec is highly specialized for veterinary medicine, so it is not designed for general medical practices or businesses outside the veterinary sector.
At $150 per veterinarian per month on the monthly plan, the cost may be significant for individual veterinarians or very small practices with limited documentation requirements.
Although AI can substantially accelerate documentation, automatically generated clinical notes should still be reviewed by a veterinary professional for accuracy and completeness.
The usefulness of integrations may also depend on the specific practice management system used by a clinic.
Some of VetRec’s broader capabilities may be unnecessary for users who only need simple audio transcription.
Comparison with Other Platforms
Compared with general AI transcription and meeting note platforms, VetRec is specifically designed around veterinary medicine. Its workflows include veterinary SOAP notes, specialty templates, multi pet visits, patient record summaries and integrations with veterinary practice management systems.
Compared with basic veterinary AI scribes, VetRec provides a broader set of workflow tools that extends beyond consultation transcription. Features such as Records Recap, phone documentation, intake, Case Board, communication coaching, D.A.V.I.D. and AI receptionist capabilities make it closer to an AI assisted veterinary workflow platform.
However, the best choice will depend on a clinic’s size, existing PIMS, documentation requirements, integration needs and budget. Veterinary teams should test the platform during the free trial and compare the accuracy and workflow benefits with other veterinary documentation solutions before making a long term decision.
Customer Reviews and Testimonials
VetRec provides a dedicated collection of customer stories and testimonials on its official website.
Veterinarians featured on the website report spending less time completing records after appointments and being able to focus more closely on patients and clients during consultations.
Amanda Buffo, an Associate DVM, describes a substantial reduction in the time she spends catching up on documentation after work. Cameron Ross, a Managing DVM and practice owner, reports that VetRec has helped reduce the mental burden associated with unfinished charts and allowed him to be more present during appointments.
Other veterinary professionals highlighted by VetRec describe improvements in SOAP note creation, phone call documentation, consistency of medical records and overall workflow efficiency.
VetRec states that it is trusted by more than 20,000 veterinary professionals and displays an average rating of 4.9 out of 5 on its website.
Conclusion
VetRec is a specialized AI platform for veterinarians who want to reduce the time spent creating clinical records and handling repetitive administrative documentation.
Its biggest value lies in combining veterinary focused AI transcription with automated SOAP notes, customizable templates, medical record summaries, phone documentation and PIMS integration. Additional capabilities such as digital intake, AI receptionist tools, Case Board and D.A.V.I.D. broaden its usefulness for complete veterinary teams.
VetRec may be particularly valuable for busy veterinarians, emergency hospitals, specialty practices and multi location veterinary groups where documentation consumes significant staff time. The 14 day free trial also gives clinics an opportunity to evaluate the quality of generated notes and determine whether the time savings justify the subscription cost before committing to a paid plan.
